CSAT vs. Sentiment Analysis: Which Is Better?
During the pandemic, organizations had to interact with their customers digitally. Contact centers provided the…
During the pandemic, organizations had to interact with their customers digitally. Contact centers provided the…
In this article, we are going to review the elements of a good analytics planning…
The COVID-19 crisis has sent the economy into a recession and impacted numerous careers. Although…
Yesterday, I had a âbad day.â Poor sleep, work was a challenge, family issues, and…
I spoke to a senior business leader who talked about how the thoughts of navigating…
We’re seeing a rise in cases of “career PTSD” since the COVID-19 pandemic. If you…
If it has been two weeks after an interview with no response, itâs only natural…
With Thanksgiving holiday in the rearview reflection, I wish to remind you towards keep your…
When you apply for a job, it’s important to do your homework on the company…
Figuring out what to do when you get laid off from work can be a…
If you feel like many of the job postings you come across in your job…
Being able to write a good subject line for a job application email is crucial….