10 Mistakes That Can Ruin Any Interview

10 Mistakes That Can Ruin Any Interview

Your cover letter and resume have made a positive impression on a potential employer, and they’ve called you in for an interview. Now, you need to ensure the employer stays impressed with you and your potential in their organization.


There’s an old saying first impressions count—and there’s no better instance of the truth to this than the impressions made during a job interview. A variety of factors are in effect. It may include the way you are dressed, how you communicate, your personality, and a number of other considerations.

It takes a lot to develop a positive impression, and very little to leave one that does not work in your favor during a job interview.

Here are 10 common mistakes that can ruin any job interview (if you’re not careful):

1. Arriving Late

Everyone’s time is valuable. Show respect and do not waste other people’s time.

Of course, sometimes things pop up and cause unexpected delays. Try to plan ahead so you don’t arrive late. Give yourself plenty of time to get to the interview location. Make sure you have an outfit ready the night before, so you’re not scrambling five minutes before you’re supposed to be heading out the door.

If there is an unexpected delay, at the very least, give a call to apologize and inform your contact of your expected arrival time.

2. Jumping Into The Discussion Of Pay And Benefits

Woman asks about pay and benefits during a job interview

There will be a time for this discussion—generally not in the first interview, unless the employer brings it up themselves. You do not want to appear as though all you care about is, “What’s in it for me?”

At the same time, approaching the topic of salary is especially risky. You may end up putting yourself in a position where you are asked to present a desired salary and fall under what the company hadn’t anticipated. Learn more about the position and conduct research before going into the salary discussion.

3. Answering Your Phone

Man answers his phone during a job interview

Show respect by letting your employer know this interview is more important than any call, text, or notification. Turn off your cell phone. If you forget and it rings, apologize and turn it off.

4. Talking Badly About Your Previous Or Current Employer

Woman badmouths her current employer during a job interview

Regardless of the reality of the situation, never talk badly about your current or previous employer(s). It brings to question if you will do the same with this potential employer in the future.

If they ask why you are leaving your current job, be honest, take ownership of the situation, and focus on the future.

5. Being Brief, Hiding From Questions, Or Talking Too Much

Job candidate listens to a question during an interview

Just as you want to learn about the employer, the employer wants to learn about you. At the same time, you don’t want to be the only one talking throughout the interview. You also don’t want to be too brief with your answers. You’ll come off as unenthusiastic and uninterested in the position.

Learn to listen and have a balanced conversation where you both have a chance to receive information and ask questions.

6. Not Asking Questions

Man doesn't ask questions during his job interview

Regardless of how thorough the interview discussion is, when asked, “Do you have any questions for me?” always have a question. Preferably two or three.

When you do not have a question, it may come across as though you are not sincerely interested in the opportunity.

7. Dressing Inappropriately

Man dressed inappropriately for a job interview

Your appearance includes not just what you wear but how you groom yourself. Employers will not be impressed with a sloppy appearance. You need to appear and dress the part of what is expected of the position.

We recommend dressing one level up from the employees who work at the company. If the workplace culture is casual, wear something that’s business casual. You should look like you want the job, while also appearing like you’d fit in.

8. Being Unprepared

Man stressed out during a job interview

Conduct research so you have at least a general sense of the type of business the company is in and what the position you are applying for is about. The hiring manager will know right away whether or not you’re clueless about the job you applied for.

With thorough research, you will be able to better tailor your questions and answers during the job interview.

9. Lying

Woman lies to the hiring managers during a job interview

False information can lead to immediate disqualification and exemplify your weaknesses. You will most likely be blacklisted by the company, too.

Lying on your resume or during a job interview is never a good idea.

10. Being Inattentive

Man listens to the hiring manager during a job interview

Carefully listen to what the interviewer is saying and show you are attentive. You do not want to appear disinterested and come off as inattentive. It is not a desirable characteristic for any position.

If you’re not interested in them, they won’t be interested in you.

Most candidates will only receive one opportunity to make a good impression. Make sure the one you leave is as positive as possible by avoiding these 10 common mistakes during your next interview.

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This article was originally published at an earlier date.

Top 6 Tips For Resume Formatting

Top 6 Tips For Resume Formatting

Resumes are still the main “calling card” used by job seekers and there are various schools of thought about the formatting of this document.


Here are a few tips for formatting your resume that may help you beat the blank screen blues if you’re creating a new resume from scratch (or updating one you haven’t touched in years):

1. White Space Is Important

Man on laptop thinking about how to format his resume

Most resumes have at least a half-inch margin, but a full inch is preferable. If your margins are smaller, you risk losing content if the document is printed by the hiring manager. Plus, a resume that lacks a one-inch margin is harder for the reader to peruse and may look cluttered or chaotic—two qualities that are not often sought by employers.

Readability is key when formatting your resume. Keep this in mind if you’re using a resume template, or adding bullet after bullet of new information to your already-existing resume. It’s a delicate balance between too much and too little information. Never underestimate the power of white space in your resume.

2. Don’t Leave Empty Fields

Woman on laptop correctly formats her resume for a job opening

If you’re going to use a resume template, ensure all of the fields are completed with your personal information. Nothing looks worse than seeing “insert job information here” on a candidate’s resume. A glaring resume mistake like this may tell the hiring manager you lack attention to detail or other basic skills needed for the job.

The better choice may be to look at a variety of resume formats and combine styles based on your level of experience, knowledge, skills, and abilities.

3. Use Spellcheck & Have A Human Edit Your Resume

Man helps his friend format her resume

Spellcheck is great, but it doesn’t catch all grammatical and typographical errors. It’s helpful to have someone else review your resume. Ask for that person’s feedback on the style of your resume and the resume’s readability and content.

Where do their eyes look first? Did you quantify your work experience? Are your skills relevant to the position you’re applying for? Does the resume prompt them to want to learn more about you and your qualifications?

A good resume format doesn’t mean a thing if you have spelling and grammatical mistakes. Having another person review your resume could save you from some embarrassing job search fails. It’s definitely worth the extra time and energy.

4. Cut The Fluff

Woman on laptop cuts the fluff while formatting her resume

Your resume should be clear and concise. Almost all people applying to jobs nowadays know how to use Microsoft Office programs and email, so there’s no need to have a technical skills section on your resume unless you have skills that set you apart from the competition.

There’s also no need to list “references available upon request.” If employers want to check your references, they will ask for them.

Resume fluff only hurts your chances of getting the job. Nowadays, it’s about quality, not quantity. A one-page resume with quantifiable accomplishments and work experience is always better than a two-page resume with irrelevant information.

So, cut the fluff and get clear on the value you bring to the table.

5. Be Consistent With Your Style

Man on laptop follows resume formatting tips

Keep fonts and font sizes the same throughout your resume. You should also consider using a similar heading on all pages of the document if your resume is more than one page. This is a good precaution in case the pages become separated.

Any inconsistencies will be distracting for the hiring manager. Choose a clean font, pick a font size, and keep the same style in each section of your resume, including section titles.

6. Determine If Your Page Length Is Appropriate

Most resumes are one to two pages. However, if you have more than 20 years of experience and/or a number of academic or professional publications, your resume may be longer.

Keep in mind that a longer resume doesn’t equal more review time by the recruiter or hiring manager. Your most important information should still be at the top of page one. This is where all your hard skills (and transferable skills) should be, as well as your most relevant work experience.

When in doubt, ask yourself if the information you want to include on your resume makes you a better candidate for the job. If not, it’s probably not relevant to the position and can be removed.

Resumes are not static documents, so even if you think you’re finished with crafting a great one, you will want to revise it slightly for each job you are applying for and add to it as you obtain more experience. Since more and more recruiters are using social media, you will also want to update your LinkedIn profile to match your new resume.

With the right resume format, you’ll catch the eye of hiring managers everywhere. We hope you use these resume formatting tips during your next job search. You’ll be surprised by how much of a difference it makes.

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This article was originally published at an earlier date.

4 Ways To Tell If A Job Posting Is Fake

4 Ways To Tell If A Job Posting Is Fake

The job search process is already difficult enough. Now, throw in the fact that job seekers have to be on the lookout for fake job postings. This is an unfortunate fact of life for those looking for a job in today’s market, but luckily there are some simple ways to spot these fake postings.


You don’t want to fall victim to one of these fake postings. Not only is it a waste of your valuable time, but spammers and scammers are trying to gather your email address and other personal information to potentially steal your identity.

In some rare instances, established employers post fake openings as a way to collect resumes, or to see if any of their current employees are applying for jobs elsewhere.

In order to make the best use of your time, here are four easy ways to spot a fake job posting:

Your Research Comes Up Empty

A job seeker with a laptop is perplexed by an online job posting

A simple search of a company on the internet should contain a diverse wealth of information about a company, including a link to its website and other third-party websites that contain information about the company, such as Glassdoor, Indeed, and LinkedIn.

This is especially true now with so many companies focusing their efforts on good employer branding. Companies are pushing digital content through third-party websites, and their company websites and social media accounts, to tell their stories and give job seekers some insight into what it’s like to work at the company.

If your research on a company comes up empty, then that may be the most obvious red flag of all.

In addition, you should also be able to easily find a contact in human resources to send your materials to or reach out to with any questions. If that information isn’t included in the posting and is impossible to find, that should set off even more alarm bells.

The Posting Contains Multiple Typos And Grammatical Errors

Confused and frustrated man not sure if a job posting is fake or not

Reputable companies take the process of recruiting new talent extremely seriously. They’re going to spend a lot of time crafting the job posting, and they’re going to make sure it has been proofread.

If a job posting has multiple typos and grammatical errors, you should be very suspicious. Look at it this way: Employers will throw out a job seeker’s cover letter or resume for such errors, so job seekers should hold employers to the same standards.

The Posting Gets TOO Personal

Woman thinking about a fake job posting while on her phone and using her laptop

Whenever you apply for a job, there’s always some basic information that you must give, but there’s some information you should never give out from a job posting.

Bank Account Information – With so many people working from home now, a common job posting scam will ask job seekers to give out their routing numbers so “the company” can pay for equipment to help them do their jobs. Sound suspicious? It should, because it’s bogus. The exchange of money or banking information should never be involved in a job posting.

Social Security – Most job postings don’t ask for a Social Security number right off the bat. That usually comes much later in the process.

The Posting Sounds TOO Good To Be True

This warning sign may be a little more subjective than the others, but you should keep a reasonable amount of suspicion if the job seems too perfect.

If you’re applying for a job, there were obviously things about it that made it attractive to you, and it’s not uncommon for employers to list some perks in their job postings to entice top talent. However, if a job posting is littered with perks and promises, and has very little information about the actual job, then it’s trying too hard to attract a number of candidates, instead of the right candidates.

If it sounds too good to be true, then it probably is.

One last thing to look for: Job postings by staffing companies may not always contain the name of the company the job posting is for. In those cases, you’ll want to research the staffing agency to make sure it’s a reputable company, not a fake posting.

By keeping your eyes open for these warning signs, you should be able to avoid falling victim to a fake job posting.

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This article was originally published at an earlier date.



Healing Touch – How to Become a Massage Therapist

Healing Touch – How to Become a Massage Therapist

Soreness relieved, knots untangled, and tension eased. A professional massage can be healing. While it might seem like a luxury, it isn’t. A good massage can improve the immune system, promote digestion, and reduce the symptoms of depression and anxiety. It is a good healthcare investment. A massage therapist engages a sense that you may […]

The post Healing Touch – How to Become a Massage Therapist appeared first on Jobacle.com.

10 Mistakes New Managers Make At Work

10 Mistakes New Managers Make At Work

Landing a management job is a big deal. You’re moving up in your career and getting recognized for all of your hard work and accomplishments. But it takes more to be a good manager than just experience and an impressive resume.


We’ve all had managers at different points in our careers, and let’s be honest: a few, if not the majority of them, were not good managers. And that’s okay. Not everyone is cut out for a management position. But if you recently landed a job as a manager at your company, you probably want to be the best manager you can be.

Here are 10 mistakes new managers make at work that you should try to avoid:

1. Acting Too Quickly

New manager leads a meeting

New managers frequently believe that they need to change everything. They place the stamp of their own ideas on every policy, procedure, and rule. And if there are no policies and rules, they’re eager to create new ones.

They act on poor performance appraisal data. They immediately favor co-worker friends for key assignments, schedules, and so on. They want to create their “own team” as quickly as possible.

2. Acting Too Slowly

New manager talks in a meeting

Other new managers act too slowly—buying into the “we’ve always done it that way” mindset. This can be particularly true of new managers with no management experience or very little experience with the company (e.g., a new manager hired from outside the organization).

Managers report that they intended to “wait a year or so” to learn how things work in the organization so “my employees can get to know me.”

3. Failing To Assess Properly

New manager compares notes with a colleague

This mistake holds the solution to the paradox of the first two mistakes—the “just right” solution. A new manager must assess the situation of the organization, the expectations given by senior management, and the strengths and weaknesses of the department and each employee (hopefully, more focused on strengths).

Typically, a new manager is charged with solving some specific problems. Ignoring them is fatal. Not meeting with each subordinate to get to know them personally, get to know their strengths, and get their input is equally fatal.

4. Acting On Old Performance Appraisal Data

New manager discusses an issue with two employees during a meeting

Performance appraisal data is fundamentally flawed by rater bias. The appraisal data reflects more on the performance of the previous manager than it does on the employees being rated. Spending hours reviewing old performance ratings on subordinates is a waste of time.

If the previous manager was promoted because of his or her successful management of your new team, ask that manager some simple questions about each member of your new team. For example, ask: “Would you always pick (or rehire) this person for your team?”

If you’re replacing a manager who was not successful, see the mistake below.

5. Focusing On Weaknesses, Not Strengths

New manager leads a business meeting

Solving key problems may be a top priority (e.g., poor customer service). But solving problems is less likely to be successful if the focus is on weaknesses instead of strengths.

If you can’t objectively measure the strengths of the team using an assessment like CliftonStrengths Assessment then interview members about their strengths. Ask each one of them how they see themselves best contributing.

6. Failing To Communicate

New manager communicates with an employee during a meeting

Yes, it’s a classic movie line, but it could be number one on this list. Too often, new managers lock into a learning mode to read policies and procedures. They want to “understand things” before saying anything to their new team.

The solution is simple: communicate now and communicate often. Give your team the opportunity to learn about you as you learn about them. Let them learn your communication style as you learn their styles.

7. Failing To Ask Questions

New manager on laptop thinks about her mistakes

“If I ask questions, it shows I don’t know what to do.” That’s scary, but it’s not unusual.

Too many new managers fail because of both inaction and action driven by the failure to ask. Some of the most successful managers I’ve known were the most curious—asking questions of their bosses, other managers, and members of their team. They had a two-year-old’s curiosity and loved the “why?”

8. Treating Everyone The Same

New manager calls a team meeting

The biggest mistake all managers make, not just new managers, is trying to motivate all team members the same way—or assuming they’re motivated by what you think “motivates everyone.”

Motivation has some common elements known to anyone who really studies performance and it has some myths that managers routinely follow by mistake. The solution is to understand your team members’ strengths. That way, you’ll know more about how to best motivate each person on your team.

9. Having A ‘My Way Or The Highway’ Attitude

New manager complains on the phone

New managers often believe they must be the know-it-all decision maker for the team, failing to realize the job is coaching people to be top performers and NOT being the “I can do it myself” manager.

In today’s multiple-skilled workforce, a manager is likely to be the least knowledgeable regarding specific job/technical knowledge. The solutions are communicating, asking, and listening!

10. Being Afraid To Fire

New manager fires an employee during a meeting

New managers are often challenged by Red Scott’s “hire smart, or manage tough” dilemma with a situation created by themselves or the previous manager. Managers must know when and how to firmly make decisions (legally) that someone does not want to meet performance objectives.

A common refrain: “I know I should have terminated him/her a long time ago.”

A favorite management quote: “Management is now where the medical profession was when it was decided that working in a drug store was not sufficient training to become a doctor.” —Lawrence Appley

The ultimate solution to these 10 mistakes new managers make is adequate training! We wish you the best of luck in your management position and hope you receive the training you need in order to be the best manager you can be.

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This article was originally published at an earlier date.


4 Smart Tips For Answering Job Interview Questions

4 Smart Tips For Answering Job Interview Questions

Job seekers spend hours drafting their cover letters and contacting different companies, hoping to get a job interview. A smart job seeker knows the common interview questions a hiring manager will ask in a job interview and will prepare answers accordingly. Anticipating and crafting interview questions and answers gives you the best shot at making a good impression.


Usually, employers ask a common set of questions. So, we’re going to share some important points regarding those questions and how you should respond to them. Here are five smart tips for answering interview questions:

Do Not Be Impulsive When Answering Questions

Different hiring managers speak at different speeds. Allow the hiring manager to complete the question and listen to each and every word carefully. Some questions start off similar to other questions but demand different responses.

For example, an employer might ask you, “What skills do you have to deal with a customer?” Here, if you listen to only the first part, that is, “What skills do you have…?” you will end up giving a wrong answer.

Take A Pause Before Answering A Question

A job applicant speaks calmly during her job interview

Wait a few seconds after the employer stops speaking to make sure you heard the complete question. Create a mental list of points to include in your response. Do not wander off the point, and answer directly, covering all main points of the questions. Be sure to answer all parts of the employer’s question.

Respond By Stating Your Key Points

Woman answers a behavioral question in a job interview

Repeat your key points 2-3 times while answering the question. Explain how you have applied these points in your previous jobs. Finish your answer by reiterating these points. This will highlight your skills and reinforce your case to the employer as the ideal person for the job.

Tell The Interviewer Something Unique About Yourself

A job seeker tells his interviewer a unique story about himself while answering an interview question

If you are good at creative things like graphic designing, essay writing, event planning, and so on, then you should definitely let them know about your extraordinary skills. It’s important to leave the interviewer with a lasting impression.

Each response must tell the interviewer something new. For example, when you answer questions like, “Tell me about yourself,” you can start out with “As a longtime volunteer at XYZ organization…”

Some final things to keep in mind while going through the job interview…

Listen carefully to your interviewer. It does not matter if you get the job or not, an interviewer is giving you an opportunity for professional growth and therefore deserves respect. Put your phone on “silent mode” before going into your job interview. A ringing tone or message alert may distract you and the interviewer from the discussion.

If you remember these tips during your next job interview, you’ll impress the hiring manager and stand out as a smart, capable, and qualified job candidate. Never underestimate the power of good interview questions and answers!

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This article was originally published at an earlier date.

What To Do If You’ve Lied On Your Resume

What To Do If You’ve Lied On Your Resume

When you land an interview with a company, the deciding factor was probably your resume—specifically, the types of skills and experiences you included on it. But, what if you lied on your resume?


Lying on your resume can come back to bite you in the hiring process. It can hinder your job search and cause more problems down the line if you do get hired. If you’re considering lying on your resume, here’s why you should think twice.

Why Do People Lie On Resumes?

Woman thinking about lying on her resume

Most job seekers lie on their job applications and resumes because they are worried that they can’t get hired based on the facts.

You can get hired with your current qualifications. Have faith! There is a job somewhere out there for you. However, it may not be as grand a role as you’d like if you haven’t earned your stripes in the trenches yet.

It’s important to know your genuine strengths and to leverage them accordingly. It’s your job to sell yourself to potential employers in your resume and in your job interview. You’re a business-of-one, after all. Lying about qualifications to get ahead faster, though, will only put you in harm’s way.

Employers won’t always know if you’ve lied on your resume or are faking your way through a new job. But if they figure it out, you are back to square one. And you’ve been fired.

One TV broadcaster in Toronto, Canada, for example, was fired over 10 years after he was hired purely for lying about completing his education. Marilee Jones was an ambitious academic administrator who attained the position of Dean of Admissions at MIT on the false claim of an undergraduate degree that had never been completed. She was promptly fired after the information was discovered. Some companies will go ahead with verifying your employment, find out you’ve lied, and never tell you. They just won’t hire you—and they’ll flag you as “Do Not Hire”…ever. Let’s avoid that.

What To Do If You’ve Lied On Your Resume

Man stressed about lying on his resume

So, what can you do if you’ve lied on your job application or your resume?

Do you try to bluff your way through for 10 years or more? On the job application form, did you tell them about your misdemeanor felony conviction—if not, then when? How can you handle this without losing out on the job?

1. Withdraw Your Application

Woman on phone withdraws her dishonest job application

This is your safest option. Simply call and say you are “withdrawing your application at this time.” If asked for a reason, tell them you’ve “reconsidered your application.”

That’s the truth.

They may assume the timing, title, or money isn’t right or that you have another job offer or you heard something that makes you think it’s not the right company for you. That’s all okay.

2. Revise Your Resume & Ask The Hiring Manager To Refer The New Copy

Man thinking about when he lied on his resume

In this case, you can tell them you “noticed some errors” and “want to correct them.” Note that this won’t work if you’ve created jobs or performance claims that were exaggerated. However, you can truthfully state that you want to be “more exact,” if you wish. They may assume you had someone else write your resume and the errors were theirs.

That said, this isn’t always going to work.

3. Come Clean

Woman on laptop stressed about lying on her resume

This may mean you lose out on the job opportunity, but sometimes people have big hearts. There’s a good chance they are going to find out about the lie(s) anyway through reference checks or your own social media presence (like LinkedIn).

Provide a corrected resume or job application and tell them the truth. In life, we need to own up to our mistakes and learn from them. Tell them that, too—that you made a mistake and you want to make it right. It’s a sign of good character to do that. People make mistakes, especially under pressure (and needing a job is a lot of pressure).

It’s best not to end up in this position, but if the deed is done, these are the top three ways of fixing the problem…

How To Avoid The Problem

You can explain job gaps and sudden departures from school or a former job in the interview. If you have a criminal record, and that would include any DUIs, be upfront about it or call immediately to tell them you neglected to mention it and would like to “set the record straight.”

Some things are not automatic barriers to employment—but lying about them may be.

Now is the time to change your resume and social media profiles, such as LinkedIn, so you never have to worry about this again. Do it today so if your dream job opens up tomorrow, you are polished and ready to stand out to employers on your own merit.

Need more help with your job search?

Become a member to learn how to land a job and UNLEASH your true potential to get what you want from work!

This article was originally published at an earlier date.

5 Tips For Nailing Your Next Phone Screen

5 Tips For Nailing Your Next Phone Screen

When you have an employer calling and saying they want to schedule a phone interview with you, that means you look good on paper and they now want to see if you are all that you say you are.
The phone screen is a critical stage in the job search process because how well you communicate and perform will pave the way to the big opportunity of a meeting at their office with the decision makers.


In most instances, the phone screen is conducted by someone from HR. They’ll primarily review your professionalism and communication skills to see if you are articulate, knowledgeable, and have the right experience and skills for the job.

The ultimate mission is to screen out candidates so that the ones who are invited for an in-person interview are the best in the bunch. So, here’s how you can ace the phone screen:

1. Watch Your Intonation & Build Rapport

Your intonation and body language account for 90% of the effectiveness of your communications. If you are on the phone with no video, your intonation is all you have so be enthusiastic and try to build rapport as people hire people they like.

At this point in the process, the screener is also looking to clear up any questions or hesitation they may have about you from reviewing your resume. Be aware of anything on your resume that may be a red flag and prepare to respond to it without coming off as defensive.

You want to be honest and address any concerns, but also know how to steer the response to something more positive that brings back the message of “this is what I have to offer that you need.”

2. Dress The Part And Talk The Part

Woman listens during a phone screen

Are you struggling with confidence before your phone screen? Wear your favorite interview outfit. The one you know you look good in. You’ll feel confident and professional.

Also, today’s “phone screens” don’t necessarily mean just voice. Many employers may request a virtual interview, so be prepared to not only talk the part but dress the part too.

How you look and sound leaves an impression, just like it would from an in-person meeting. Express energy and enthusiasm in your tone.

3. Speak Of Accomplishments When Asked About Previous Jobs And Responsibilities

Job seeker on a phone screen

Employers asking about your past experience aren’t looking for a description of your job. If you want to impress, you need to speak of accomplishments and success and how those experiences have prepared you to contribute and bring success to future employers.

Quantify your experience. Do your research and talk to the need that the job posting highlights and then talk about how you’ve been there, done that, and can directly contribute to the employer’s needs.

4. Be Prepared To Handle The Offbeat Question

Woman answers a difficult interview question during a phone screen

Some phone screens have standard questions directed toward your experience and skills, but there are also employers who may put you on the spot with a scenario to see how you react and respond.

The important thing is to not let these types of questions rattle or stump you. Keep a can-do attitude. Make sure you know your experiences, accomplishments, skills, and strengths like the back of your hand. Also, know how you can help the company reach its goals. It’ll be hard to stump you when you’ve done your research.

5. Be Ready To Talk About Salary Requirements

Man aces his phone screen

You will be asked this to see if you are in their salary range. This can be tricky because if you present a number below what the employer has budgeted, you lose any chance of securing a higher salary, one the employer may (or would) have considered. And if you present a number that is too high, the employer may decide to dismiss your application and resume even before you have had the chance to make your case in an interview.

The best way to respond to a question about salary during a phone screen is to say, “Although the job and the challenge are most important to me, you should know that I am considering a salary in the XX to YY range.” If you make it through the interview process to the last round of interviews, you’ll also want to hone your salary negotiation skills.

Each employer will have a different method of screening applicants over the phone. But with these tips, you’ll be prepared for whatever comes your way.

Need more help with your job search?

Become a member to learn how to land a job and UNLEASH your true potential to get what you want from work!

This article was originally published at an earlier date.


What To Email When A Recruiter Doesn’t Follow Up

What To Email When A Recruiter Doesn’t Follow Up

You haven’t heard back from a recruiter about a job you’re interested in. What should you say in your follow-up email?


When you’re following up with a recruiter on a job where you feel like they’ve ghosted you or you simply haven’t heard from them in a while, I know that you want to email them and say, “I’m just following up to see where you are in the hiring process.”

Don’t do that.

Never use the word “just” or the phrase “I’m just following up.” It sounds passive-aggressive. It’s a real turnoff. And I know you’re thinking, “But they’re the one who blew me off.” They might be, but they’re also the customer in this scenario. You want their job. They’re trying to decide whether to hire you, aka pay you (a business-of-one) to provide a service for the company. They’re the customer. We’re never rude to the customer.

So, here’s what you send instead…

How To Follow Up With A Recruiter

@j.t.odonnell What to email when a recruiter doesn’t follow up. #careertok #jobsearch #learntok #jobs ♬ original sound – J.T. O’Donnell

Example of a follow-up email to a recruiter:

Dear recruiter,

I wanted to be proactive and see if there’s anything else I can do to further my candidacy for the XYZ job. I’m really interested.

Sincerely,

Your name

That’s it. By wording your follow-up email this way, you’re being polite, not calling them out, and keeping it short. And that’s exactly what recruiters are looking for.

Does this email get you a response every time? No. But it certainly increases the chances that a recruiter will respond and let you know where everything’s at in the hiring process.

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Executive Spotlight: How To Recover From A Failure At Work

Executive Spotlight: How To Recover From A Failure At Work

Although we shoot for perfection and success at work, we all experience failure at some point in our careers. Failure can be difficult to handle in a professional setting. Executives and other leaders in the workplace—our mentors, the ones we look up to at work—have all failed. Not only that, but they’ve recovered from failure and found success in the process.


We recently asked our successful executives how they recover from a failure at work.

Here are their responses…

Lisa Perry, Global Marketing Executive

When I worked at The Disney Channel, one of my jobs was to proof ads. I was the last sign-off before the ad went to press. It was an exciting time as we launched a new campaign in support of a new series. It was quickly dampened when I learned that the ad, which had gone live that morning, had a glaring error I’d missed.

The most forward-thinking companies embrace risk-taking and the possibility of failure. What’s wonderful about failure is the learning you receive from it. You learn substantially more from failures than successes. Failures should push you to bounce back and work harder to achieve your goals, making you stronger. Here are three things you should model as a leader within your organization:

1. Lead by Example: Management should share past examples of company failures, suggest new solutions that might work, and receive ideas from others without judgment.

2. Provide a Solution: While failing is okay, managers need to encourage employees to provide solutions to problems and propose an action plan for the next steps. Managers can then review and provide guidance on how best to proceed.

3. Don’t Repeat Failures: The key here is to learn from your mistakes, document the learning, establish a process that ensures these failures won’t happen again, and share these learnings throughout the organization.

The best advice I received is that failure is a success if we learn from it.

Lisa Perry helps companies build leadership brands, driving loyal customers & delivering profitability. She does this through a process that builds brands consumers love. Her goal is to help companies develop, monetize, and grow their brands.

Lynn Holland, VP Sales & Business Development

Woman stressed about a failure/mistake on the job

As a lover of the outdoors and living within driving distance of Oregon’s Mt. Hood, I was drawn to skiing. I volunteered as a cross-country instructor for an alpine club, then taught for a ski resort, secretly motivated by free lift tickets so I could get better at skiing downhill. Initially, I was afraid of failure and intimidated so when venturing onto harder runs it was natural to lean into the mountain. Yet I quickly learned that when I leaned out, though counterintuitive, I fell less, and I became a better skier.

As an executive, I see leaning out as risking to attempt something new and being aggressive to grow, learn, and accomplish greater things, knowing that along the way I will probably break some stuff. In my mind, as long as I learn from it and bring future success out of it, it has value.

After I launched my first company, leaning out manifested a failure as I negotiated a supply chain partnership to source products globally vs. just domestically. It represented a huge opportunity for my business, but in doing so, I failed to dig deeply into the relationship, the financial chain of custody, and the quality assurance process with each of the individual factories. As a result, my orders experienced missed lead times and material defects that were costly and embarrassing, and I later learned there was another party between my contractual partner and the factories who failed to perform.

This taught me to take full ownership of every aspect of my business and prompted me to implement a four-point policy that helped me select, negotiate, and manage all future partnerships successfully.

Here are some of my learnings about failing in business, recovering from it, and using it to propel our careers:

  • The most accomplished and celebrated leaders and entrepreneurs in history failed many times before they were a success.
  • Always fail while risking to accomplish something great.
  • Always take full ownership of failure to preserve credibility, integrity, and reputation.
  • Root out and take from a failure every available ounce of growth and wisdom into the next goal and keep striving.
  • Read the speech “Man in the Arena” by Theodore Roosevelt to remember to tune out the naysayers, haters, and critics who keep us from attaining greatness.
Lynn Holland is a business development executive with 18+ years of experience taking operational, IoT & retail technologies, products, & consumer engagement to market with a focus in petroleum & convenience retail.

Ana Smith, Talent Architect & Global Learning Strategist

Failure, success concept

When I think about recovering from a failure at work, I always have to ask/think about the context of the culture and psychological safety of the team, the business segment, and the organization where the failure happens.

As leaders or people managers, we play a critical role in how our team members perceive and react to failure when it happens; creating the necessary psychological safety and culture of learning is key to this.

Promoting a growth mindset for our people calibrates how they interpret failure in a completely different way than people with a fixed mindset. Folks with a growth mindset see failure as a signal that they need to put in more effort, try different strategies, or seek feedback and guidance. They use failure as a motivation to improve and grow, rather than as a reason to give up or feel ashamed.

Some examples of how people with a growth mindset view failure include:

  • Failure is only failure if we fail to learn from it
  • Failure is an opportunity to enhance our skills and knowledge
  • Failure is a challenge that pushes us out of our comfort zone

However, having/exercising a growth mindset is not always easy or simple. It requires practice, persistence, and support from your leader/manager.

Bouncing back from failure at work can be hard, but it’s not impossible. There are some steps we can all take to recover from a setback and move forward with confidence.

Some of the steps you/we can take are:

  • Being honest with your superiors and admitting your mistake
  • Don’t make excuses or blame others for your failure
  • Find the silver lining (and there’s always one!)
  • Learn from your failure

Using failure as an opportunity to improve your skill set and potentially become a better leader.

These steps can help you bounce back from failure at work and show that you are resilient, adaptable, and committed to your goals.

Ana Smith helps people & organizations achieve their full talent potential by developing and co-creating people strategies and customized solutions, and turning them into impactful outcomes and collaborative relationships, using coaching as the “red thread.”

Kathryn Marshburn, Music Program Manager

Businesspeople in a meeting upset about a failure at work

Successful executives get used to failure because it provides so much growth and opportunity to learn. Creating a culture of celebrating failure is important and that starts with humility in the workplace.

While I worked for Spotify, Dawn Ostroff, a C-suite executive at Spotify, would share failures, break them down, and celebrate in our town halls (in front of 3000 employees) where we could learn as a team from the mistakes. I remember seeing the title for her presentation and I was so intrigued and teams across the company were inspired. We took notes on how to not repeat those mistakes, lean into them, and forward progression for new strategies.

When a failure occurs:

  1. Accept it with humility
  2. Gather all the facts
  3. Review how we could improve moving forward
  4. Come to the table with a mindset of failures = possibilities

I believe developing your skills in the practice of losing and accepting is a huge educational opportunity, so your skill set includes being put in uncomfortable positions, so that you can get good at rejection. I believe that people are too addicted to positive reinforcement and we could all grow from learning how not to repeat the failure where the next project benefits from the previous failure.

Kathryn Marshburn has spent 12+ years in the music and gaming industries guiding teams on identifying targeted goals with an agile approach resulting in driving revenue and reducing risk.

Michael Willis, Sports Business Operations Executive

Man on laptop shocked, stressed about a failure at work

No one begins a journey with failure as part of their plan. Caution might lurk, but turning back is not an option.

As executives and leaders, we know that failure is part of success. The real work for leaders begins when you must figure out what works and what doesn’t.

The first step is to own the failure. Don’t blame anyone or anything else. Take full responsibility for the failure and the action needed to correct it.

Find the fix, and understand what went wrong.

Test the solution from beginning to end to ensure everything works as planned.

Meet with your team to outline what failed. Inform everyone what was done to solve the problem. And share with the team the new protocols going forward.

In summary, everyone on the team must communicate a breakdown or failed system. Leaders can’t effectively lead with missing information. Leaders need to lead teams that are invested in the end product.

Michael Willis has 18+ years of experience working with accounting & sports organizations and has managed P&Ls of $10M – $125M+ with budgets of $3M-$50M+. He worked for the NFL for 22 1/2 years, mainly with the game officials working on the financial/accounting side of the business.

John Schembari, Senior Education Executive

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​I like to conduct after-action reviews—or AARs—after failures on the job.

The AAR process is as follows:

  1. What was supposed to happen?
  2. What actually happened?
  3. Why did it happen?
  4. What are we going to do next time?

What I like about the AAR process is that it is not just about identifying a problem but highlighting solutions/next steps which hold me (and others) accountable for change. This works for project-based failures.

When it comes to leadership failures that are often surfaced in 360-degree/other performance reviews, I like to find mentors/resources in that area and discern what is and what is not in my power to address/change.

John Schembari is a current K-12 teacher/school leader academic improvement coach and former school building and district administrator. He loves to draw, travel, swing dance, and read nonfiction.

John Hoffman, Creative Producer

Video production/film team work through a failure

Being a creative producer in the film and live experiential event industry requires handling setbacks, challenges, and adverse conditions. Therefore, the skill of dealing with failure, or redefining it as setbacks on the job, is crucial for success.

To excel as a creative producer, it’s essential to understand the primary responsibility of bringing a TV or live event concept to life:

  • Overseeing every aspect of the project
  • Generating ideas to collaborate with production partners and artists
  • Coordinating with all teams involved in all phases of the production process

Maintaining a positive attitude and staying focused on finding solutions is essential, and identifying pitfalls and solving problems is a superpower honed from years of experience. Setbacks can be turned into opportunities for growth and success, but this requires clear communication of expectations to stakeholders and realistic goals.

Instead, by approaching setbacks as opportunities for growth and focusing on finding solutions, creative producers can overcome challenges and succeed in bringing innovative and creative concepts to life.

With experience and agility, you learn to expect the unexpected because failure is not an option for a creative producer.

John Hoffman has 15+ years of leadership experience creating and producing video content, branded entertainment, PR stunts, and experiential and live events. At his core, he’s a storyteller who has mastered the creative map and can scale logistical mountains.

How do you recover from a failure at work? Join the conversation inside Work It Daily’s Executive Program.

4 Things To Know Before Taking A Lower-Level Position

4 Things To Know Before Taking A Lower-Level Position

It’s easy to think that taking a lower-level position means putting the brakes on your career track or even taking a step back. But in fact, there can be a lot to gain with such a decision.


Sometimes you have to take a step back in order to take a step forward in your career. There are a number of practical reasons why taking a lower-level position makes sense.

Career Changers

A large percentage of professionals making a career change will face the need to start near the beginning with entry-level workers. If you make a drastic career change, such as going from ER nursing to accounting on the CPA track, you can’t expect an opportunity to jump right to the top until you have honed skills and subject matter expertise.

Of course, if you have transferable skills from a previous career that may help to secure an opportunity above entry-level.

Field Of Practice Changers

Professional prepares for a work meeting

There are many people who choose to stay in their profession, but make a change in their field of practice. For example, you may have started your career in marketing for the travel industry, but decided to switch to the pharmaceutical industry.

A lateral move may not always be possible because, like the career changer, you may not have the industry knowledge needed in the field, especially if it is a highly specialized sector. For instance, the technical language used to market pharmaceuticals in the United States follows strict guidelines approved by the Food and Drug Administration. The approaches taken to marketing may be drastically different between the two fields.

Job Changers

A manager welcomes a new employee to the company on her first day

Job changers include individuals who want to make a switch in the type of company or organization they work for. Certainly, working for a non-profit is not the same as corporate, and going from an agency to an in-house position has its differences. So while you may take a lower-level position, the title and associated responsibilities may vary widely between employers—and it is important to consider the experiences and opportunities available with the open position.

For instance, you may go from an agency to an in-house position at a lower level. Expectations for formal promotions also may vary given the different corporate cultures involved. Essentially, you may start off in what is perceived as a lower-level position, but wind up with far more advanced experiences than you might otherwise have.

The (Extended) Unemployed Candidate

Unemployed professional ponders his career options

Times of economic uncertainty typically result in a large pool of unemployed professionals who are well-educated and qualified for positions. Under such circumstances, it’s not rare for job seekers to be unemployed for six months or longer. There are simply more qualified candidates than job openings available. So, it may come to a point where you have to make the decision to take a lower-level position in order to:

  • Bring home a paycheck to pay for essentials.
  • Maintain your marketability (after such an extended period of unemployment, it may be a greater setback to remain unemployed—your marketability withers with time away from the market).
  • Help secure a better job opportunity down the road (employers typically favor candidates who are already employed).

Regardless of the situation, here are four key questions you should ask yourself to help decide whether taking a lower-level position is the right move for you and your career:

  1. Does this type of job fit into my long-term career goals? Essentially, will it get me where I want to be down the road?
  2. After taking this position and settling in, if I go back on the job hunting track, will I be able to communicate to a potential employer how the experience has helped me grow and evolve to be prepared for this next position?
  3. Do I believe I can excel in the position and create realistic opportunities to advance within the company?
  4. Will I be happier in the position? Most people spend much of their life working, so it is important to be happy with what you do. Be wary of how dissatisfaction with a job can quickly lead to burnout.

If you answered “yes” to the questions above and can put your ego aside, making the decision to take a lower-level position can be a rational move to help move your career forward. You can expect to be happier with life and your career. However, after taking a lower-level position, you need to maintain perspective on your reasons for the decision. It is easy to let pride get in the way of things. Remember this decision is based on a long-term plan, not a short-term plan for your career.

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Join our community to learn how to land a job and UNLEASH your true potential to get what you want from work!

This article was originally published at an earlier date.