With workers in a position of power, our workplaces are changing. These changes impact the employed and the unemployed. This gives each of us a chance to reimagine our workplace.
The pandemic has workers wanting more from their jobs and their employers. Employees want to feel their employer and managers care about them. They want more freedom and flexibility. And they want to be paid fairly for the work they are doing. Getting all these shouldn t be too much to ask for.With millions of workers quitting their jobs over the past several months, employers find themselves on the defensive, trying new ways to hold on to employees.This mass exodus is happening at a point when companies are trying to hire up after a two-year pandemic. Further stressing the workloads of talent acquisition and hiring managers.Most of the topics covered in this week s summary address changes in the workplace. It doesn t matter if you are employed or unemployed right now. You should understand these changes and what they mean to you as a job seeker and as an employee. Never before have workers had this much power or influence over their work.Use these circumstances to your advantage and reimagine what you need work to be.Here s what you ll find in this week s Summary Sunday:
Workers leave to find a company that cares
Monitoring remote employees
How honest to be in exit interviews
The rise in stay interviews
Abolish the 9-5 workday
Internal mobility disconnect
LinkedIn settings for undercover job search
Online application tips
Interview prep tips
The many benefits of journaling
There are a lot of articles, but they paint a picture. Never before have workers had so much power and the ability to work under conditions that truly work for them. I hope you ll seize the opportunity and make it work for you.
43.2% saying they don t have enough opportunities for internal mobility
48% of employees say their managers don t seem open to them switching roles within the organization.
86% of employers are looking to hire internally to fill open positions.
90% of large employers said that employees had enough opportunity to job-hop within the company.
Managing Your LinkedIn Settings for a Stealth Job Search | Job-Hunt.orgRecruiter and job search advocate, Ed Han, explains:Being in stealth mode can be a very good idea if you are currently employed and want to protect your income stream.By stealth mode, I am referring to engaging in activity on LinkedIn that is not broadcast to your network.5 Keys to Maximize Your Online Applications | Career Thought LeadersAdvice from 5 job search coaches can help you stand out and improve the effectiveness of your online applications.
Itâs only natural to wonder how long job interviews last, and if the length of time indicates a good or bad outcome. In fact, itâs one of the most common questions job-seekers ask about the interview process! This guide will go over how long interviews last and how you can use this information to prepare […]
I recently worked on a pro bono project for a friend, and it reminded me of a time early in my career and how lucky I was then to get such great advice from the more seasoned pros around me. Advice that ultimately saved me from some major pitfalls. I made mistakes here and there over the course of nearly 20 years of projects, but with each hiccup came a lesson. Here are some takeaways from my lessons learned and all that sage advice.
Questions Equal Clarity
Clients come to us designers for our expertise, and it is our job to guide them through the process. We are helping them find clarity about their vision and goals for their project. To do that well means asking questions! It is important to remember that not all clients are going to be good at communicating their visionâand that’s okay. You can still work with them and get amazing results by asking them lots of questions and following up on those answers with more questions until you’re both on the same page. This dialogue will help set clear expectations for project scope, deliverables, and everything in between while avoiding frustration for both parties.
Think about the word ‘classic.’ Now think of five things that could be described as ‘classic’âit probably varies wildly, right? So, which version does your client imagine? You could guessâ¦ or you could clarify with more questions like “Can you show me an example of what ‘classic’ looks like to you?” or “What makes this classic?” And so on. It’s a silly example, but it illustrates just how subjective descriptions can be and how necessary it is to have good communication between you and the client. Remember that your clients don’t do this for a living, so asking questions will help you get to the root of any issue quickly with less time spent guessing. And no, it won’t look unprofessional if you ask a lot of questions, but it will make you a better creative.
Collaboration For The Win
On one side of the table, you have a designer with knowledge and experience. On the other side of the table, you have the client who knows their business, audience, and goals. As creatives, we have to remember that we are on the same team as our clients and aim at collaboration over confrontation. Design should be a collaborative process: both parties are at the table with different perspectives and different knowledge to contribute. It is this diversity of viewpoints that will make the creative stronger and your client ultimately happier.
When you work collaboratively with your clients, they’ll often tell you what they need before even realizing it themselvesâand sometimes, those needs are things that they didn’t even realize they wanted until after having talked it through with someone else! This is because people often have trouble articulating what they need out loud (even if they think they know exactly what they want), so getting clients involved in the process can help ensure that everyone’s needs and project goals are met.
It all boils down to communication. Everyone at the table, both clients and designers, want to feel heard and respected. Good communication and listening skills are a way to ensure that clients understand that they don’t need to be designers themselves, but they are still contributing meaningfully to the project. This helps keep them fully invested in a great outcome.
Contracts Are Your Friend
Contracts can help you set clear expectations for both parties. The best way to protect your business and make sure you donât get burned by a client is to have a signed contract before doing any design work. If youâve ever been burned by a client (or had to fire one) itâs probably because you didnât have a contract in place when you started the project with them.
As a designer, it can feel a little awkward to send a contract and you may be tempted to just dive right into the work even when a client hasn’t signed a contract. But there are several reasons why you should always, ALWAYS get a contract signed before doing any design work.
First, this will help you protect yourself from scope creep. Clearly defining the project scope is essential. If the client wants to add extra elements or changes their mind four times about what they need to be designed, it’s much easier when you have a contract and clearly defined deliverables to say, “Sorry, but we have to go back and renegotiate the scope of our agreement.” This way, you won’t end up doing more work than you agreed on.
Second, a contract will help your client trust you. When working with someone new, trust is everythingâand they need to know that they can rely on what you say and how it will be delivered. A contract helps build that trust by setting expectations around quality and deadlines.
Third, contracts help clarify your client’s definition of “done.” If there are any questions about what constitutes acceptable deliverables for them (or if their definition changes), it’s much easier for all parties involved if those questions are answered in writing before any work begins.
Finally, if something goes wrong and you need legal help, your contract can help prove that you did what was agreed upon in the first place or at least show that there was an agreement in place.
Go With Your Gut
You were built with intuition; use it! Learn to trust your gut when working with clients. I’ve found that clients who don’t seem like they are being straight with me are often problematic. I don’t run into these issues very often these days because time and experience (and a good contract) have made me better at spotting potential issues. When I meet with clients I make mental notes of red flags and green lights. Red flags are the things that a client or potential client might do that give you a moment of pause or make you worry a little. Green lights are, of course, the opposite.
Red flag clients will push boundaries like expanding the scope of work but expecting the cost to stay the same, or delaying payment in an attempt to negotiate a lower price after the work is done despite being happy with the project results. Sometimes it is better to pass on a problematic project; it leaves you open to take on a great one. That’s a hard pill to swallow when you are first starting out because you are excited and want to take on as many paying projects as possible. I simply urge you to beware. If something doesn’t feel right about a client then it is probably your intuition throwing up a red flag.
Ultimately, it is up to you if you take on the project. Just remember, if you do decide to proceed, get a deposit to start, have a signed contract and make sure it is specific with a detailed deliverables list.
Followthrough Is Everything
Last but never least, this one seems like a no-brainer to me but I feel it is essential to call out. Deliver on everything that you say you will do for clientsâand do it with a smile! I can’t stress how important it is to nurture relationships and build a reputation of being trustworthy, reliable, and awesome to work with. When clients trust you, life just gets easier. They will value your design decisions more easily, they will continue to work with you, and they will recommend you to others that need your services. I promise it is a win-win.
If youâre looking for a job, knowing how many candidates make it to the final interview can be nice information to have. It helps you know what youâre up against and your chances of getting hired! But unfortunately, determining this is not a simple process. This guide will help you understand how many candidates usually […]
There are a number of final round interview questions that come up regularly, and they tend to vary quite a bit. But don’t worry, preparing for them doesn’t have to be hard! This guide goes over the most common final interview questions you’ll hear and covers the best ways to answer them. 1. What keeps […]