30 Tips For Your First Day Of Work: Preparing For Success
Your first day of work can feel like a whirlwind, so being as prepared as possible will make a big difference. This list of tips...
How To Reduce Average Handling Time (AHT) In Contact Centers
Itâs common knowledge that approximately 65% of contact center costs are staffing costs. Inbound staff get paid by the hour. If your cost per call...
5 Tips For Getting A Job During The Holidays
Finding a job during the holidays is no easy task. You have to navigate vacations, slow hiring processes, and increased competition. Yet with the right...
7 Habits You Need to Break Before Starting a New Job
Starting a new job should mean a fresh start, but creating new healthy habits for the workplace means breaking out of old ones. Often, we...
How To Prepare An ROI Calculation
A very experienced technical sales professional told me something very interesting. Nearly all business-to-business sales attempt to replace an existing solution. He said: âCompanies buy...
Should I Quit My Job? How To Make The Decision (Simple)
âShould I quit my job?â is a question that more and more professionals are asking themselves these days. But with so many people moving between...
How Salary Transparency Can Backfire On Job Seekers
Several U. S. says now require companies towards post their rates about every job posting, in addition to there’s legislation out right now there that...
The Overwhelming Need For Storytelling In Business
My work at the National Football League in Officiating Administration allowed me the opportunity to collect, analyze, and report data. Looking back at my career,...
Summary Sunday: Issue #495
A smart job search starts by understanding what you want, recruiting and hiring trends, and workplace trends. That’s why I round up articles each week...
Dealing With Uncertainty: 3 Stand-Out Capabilities You Need In Every Team
One of the biggest issues in managing large, complex, or high-profile pieces of work including change and transformation projects is that you have to continually...
4 Ways To Make Monday Feel Like Friday
Why do we love Fridays so much? The answer is pretty obvious: in front of us, we have a weekend of possibilities, days where we...
Executive Spotlight: Performance Review Dos & Donâts
A performance review usually isn’t something employees or managers look forward to. But it’s an essential part of the businessâto discuss performance and give feedback...
