Why Contact Centers Are A Good Way To Start Your Career
âDo you really want to work in a contact center?â
Letâs be honest: five-year-olds donât dream about working in a contact center when they grow up....
Pulling The Tigerâs Teeth: How To Deal With Angry Customers
Millions of people work in customer service. Customer service roles vary from contact center agents handling enquiries about a 10-dollar bus service to account directors...
