How To Answer “What Is Your Dream Job?” (Samples Inside)

How To Answer “What Is Your Dream Job?” (Samples Inside)

“What is your dream job?” is a question that gets asked in job interviews often, so you need to be ready to answer it. But coming up with a great response is not as easy as it seems. This guide will help you come up with a great answer that connects your dream job to […]

The post How To Answer “What Is Your Dream Job?” (Samples Inside) appeared first on Career Sherpa.

Happy Grad Project Contributors

Happy Grad Project Contributors


Lindsey Pollak

Best-selling author, millennial career expert, and spokesperson for The Hartford’s My Tomorrow campaign.

POST: Graduates: Plan Ahead To Protect Your Potential

Ryan Kahn

Founder of The Hired Group, star of Hired on MTV, and author of Hired! The Guide for the Recent Grad.

POST: 5 Secrets To Landing A Job After Graduation

Lauren Berger

CEO & founder of InternQueen.com.

POST: Recent Grads: Put On Your Boxing Gloves

Alexandra Levit

Co-founder and board member of DeVry University’s Career Advisory Board. Author of They Don’t Teach Corporate in College: A Twenty-Something’s Guide to the Business World.

POST: The Secret To Success In The ‘Real World’

Gala Jackson

Millennial expert, resume writer, career consultant, and owner of InterviewSnob.

POST: How To Activate Your Network As A Recent Grad

Kate White

Former editor-in-chief of Cosmopolitan magazine and NYT best-selling author/career expert/keynote speaker.

POST: Smart Job Interview Advice No One Ever Tells You

Victoria LoCascio

Certified resume writer and president of The Aces Company.

POST: How Recent Grads Can Leverage LinkedIn To Get A Job

Crystal Washington

Social media marketing strategist, international speaker, and the author of The Social Media WHY.

POST: A Grad’s Most Valuable Resource—A Viable Network

Christie Mims

CEO of Revolutionary Club.

POST: This Trick Will Make New Grads Lots Of Money

Marianne Grady

Certified Senior Professional in Human Resources (SPHR), and president of Rise Above Resources.

POST: 3 Things All Recent Grads Need To Do When Job Searching

Dani Monroe

Internationally known thought leader, speaker, and author of Untapped Talent: Unleashing the Power of the Hidden Workforce.

POST: 3 Ways To ‘Use Your Time Wisely’ After College

Amanda Haddaway

Author of Destination Real World: Success after Graduation and Interviewer Success.

POST: New Grads: Be The Employee You Would Hire

Rochelle Moulton

Chief branding officer at Be Unforgettable Media, Inc.

POST: Why Grads Should Continue Learning After College

Pamela Paterson

College instructor, consultant, and author of the Amazon bestseller Get the Job: Optimize Your Resume for the Online Job Search.

POST: Why Personal Branding Is Essential For Getting A Job

Krystal Hicks

Associate director of employer outreach and career support at the University of New Hampshire.

POST: How Recent Grads Can Become Seasoned Competitors

Ryan Niessen

Co-creator of The Gateway Method.

POST: How An Obvious Idea Guaranteed A Student’s Success

Erica Tew

Certified Professional Resume Writer (CPRW) for the state of CT and administrator of the blog CT Career Guidance.

POST: How To Effectively Expand Your Network For Job Search Success

Jenny Yerrick Martin

Entertainment career expert, veteran hiring executive, and founder of YourIndustryInsider.com.

POST: The Secret To Being The ‘Right Fit’ For A Job

Teddy Burriss

Social networking coach, author, public speaker, and Certified Career Transition Coach (CCTC).

POST: Why ‘Never Talk To Strangers’ Is Bad Advice For Grads

Crista Tharp

Award-winning event planner, author, and speaker.

POST: Graduates: DARE To Live An Extraordinary Life

Fred Cook

CEO of the award-winning public relations firm GolinHarris.

POST: Why Happy Grads Need To Be Brave Grads

Angela Jones

TORI award-winning resume writer.

POST: 6 Skills That Help Recent Grads Win Over Hiring Managers

Steven Steinfeld

Career and job search coach to students, recent grads, and professionals. Author of 3 Steps to Your Best Job Ever! and 3 Steps to Your Job in the USA.

POST: Why The Job Search Process Is Similar To Dating

Dorothy Tannahill Moran

Leadership & management career coach.

POST: Don’t Leave School Without THIS

Deborah Shane

Award-winning Top 100 Small Business Champion, Top 100 Small Business Podcast, and Top Small Business Book by SmallBizTrends.com.

POST: How To Build An Effective ‘Marketing Yourself Plan’

Elisa Sheftic

President & managing partner at Right Executive Search LLC.

POST: How A ‘One-Upper Mindset’ Can Help Recent Grads Stand Out

Sandy Demarest

Certified Job and Career Transition Coach (JCTC).

POST: #1 Job Search Strategy All Recent Grads Should Use

Sheila Curran

CEO of Curran Consulting Group, and a career consultant and author.

POST: For Career Success In 2014, Think Like An Employer

Damien Butler

Leadership coach & mentor.

POST: Why It’s Important For Grads To Have Core Values

Lisa Adams

Career coach, management trainer, workshop speaker.

POST: How Mentors Can Help Grads Get Their Dream Job

Mary Sherwood Sevinsky

Career expert & author.

POST: What My First Client Taught Me About Career Happiness

How To Outsmart Your Fight-Or-Flight Response And Conquer Your Fear Of Public Speaking

How To Outsmart Your Fight-Or-Flight Response And Conquer Your Fear Of Public Speaking

Within seconds when you’re speaking in public, other people decide whether to listen to you and trust you…or not. Your voice and physical presence are extremely potent tools for communication, which makes succumbing to stage fright so unfortunate for many of us. It causes some to not even try climbing on stage in the first place.


Did you know that even though stage fright is instinctual, you can actually trick your brain with an easy mind shift and plenty of practice?

The Neuroscience of Stage Fright

The root of stage fright lies in our body’s ancient fight-or-flight response, a natural survival instinct. When faced with something we perceive as dangerous, our brain provides our body with an extra burst of energy to either confront or flee the assumed threat.

The fight-or-flight reflex releases hormones that prepare the body for battle or escape, increasing our heart rate. In turn, we have shortness of breath, sweating, and trembling muscles.

What’s truly intriguing is that this extra surge of energy is a GIFT—a source of power that we often misinterpret. We unnecessarily attach negative emotions of fear and panic to how our bodies become primed to protect ourselves.

These symptoms are signs of heightened alertness and POWER, not signs of failure and distress. Ruminating on any negative associated feelings can then trigger a spiral of self-doubt. The result: you’d rather not even get out of bed that morning.

Think About it This Way…

Imagine if you were getting ready to compete in an athletic competition and your heart rate DIDN’T pick up in anticipation—seems like a sure signal of defeat, right?

To conquer stage fright, you need to change your mindset. Start by understanding that the physical symptoms you experience are similar to the excitement you feel before something thrilling, like riding a roller coaster, attending a live music concert, or playing a sports match. By reframing your feelings as EXCITEMENT to deliver your speech, you can transform fear into a positive force.

So when you start to feel nervous, take a moment to thank yourself. Thank your body for giving you this extra boost and sharpened edge to perform at peak condition. Just like an athlete posed for the starting signal, you are primed and ready for your greatest performance.

The Importance of Preparation

Insufficient preparation is a significant factor in pre-speech nerves. Doubts about your voice, appearance, or content can intensify the fear. To overcome public speaking anxiety, thorough preparation and practice are essential. These ensure you’re ready for any situation that may arise, boosting your confidence.

Embracing Imperfections

If you still feel inadequate, consider embracing your nervousness and imperfections as part of your stage presence. Openly admit your nerves to your audience; most of them have experienced the same thing. They will appreciate your authenticity and courage in acknowledging your vulnerabilities. This transparency builds human connection and support from your audience.

That’s a Wrap

Stage fright is conquerable and it’s a dragon worth slaying. There’s no doubt that using your voice to its fullest potential is a powerful tool for achieving your goals. By understanding the science behind stage fright, shifting your mindset, thorough preparation, and embracing your imperfections, you can overcome public speaking fears.

Don’t let a primitive fight-or-flight response hold you back from sharing your message and passion with the world.

Discover the incredible power of public speaking, a core skill that can transform your career and elevate your everyday interactions. Don’t worry, it’s totally achievable—anyone can conquer the art of speaking and presentations through practice. If you want to level up in this area, join me (on LinkedIn or visit my website) for some seriously cool techniques rooted in behavioral science, marketing strategy, and the performing arts. You deserve to be heard.

Career Fairs: 7 Best Practices

Career Fairs: 7 Best Practices

A major part of job search is getting yourself out there. What better way than to attend a career fair?  First, there are usually open jobs at companies that attend career fairs. Second, you’ll have the chance to meet employers and others face-to-face! If you are going to go, do some serious preparation. In order to make the most of […]

The post Career Fairs: 7 Best Practices appeared first on Career Sherpa.

3 Rules For “Managing Up” In Your Job

3 Rules For “Managing Up” In Your Job

If you are an employee looking to get ahead at your current job, you need to start managing up. Managing up is not difficult and the benefits are worth the time and energy it takes to master it.


Managing up is not manipulation either. It’s simply understanding how to create an exchange that is mutually beneficial—and this kind of exchange cannot occur without trust between both parties.

Here are three rules to successfully “manage up” in your job:

Rule #1: Get To Know Your Manager’s Personal & Professional Agenda

Woman talks to her boss to try to manage up

To manage up, you must embrace the idea that you are selling your professional services. You are a business-of-one. It’s time to act like a salesperson, and great salespeople take the time to learn about their clients’ histories, experiences, perceptions, and, subsequently, what it might take to shift those perceptions. I emphasize the word “time” because many of the professionals I work with come to me after making the initial mistake of not getting the detailed information they need to manage up.

A great salesperson is actually a really gifted teacher, someone who patiently and creatively navigates pupils, enabling them to reach the right conclusions on their own. Yet everyone knows teachers can’t make this happen for their students without first determining what the students need to understand. Thus, understanding our managers to the point where we know how to get what we want means doing our homework.

Here are just a few questions we should be seeking the answers to:

  • What is my manager ultimately trying to accomplish and why?
  • What does he/she value most, both personally and professionally?
  • How have past work experiences impacted his/her professional goals?
  • How is he/she planning to make his/her mark on the company?
  • What role does he/she envision me playing in his/her master plan?

That last question is most important because the answer tells us what our manager thinks we’re capable of. How can we begin to convince managers we can do more without first knowing what they perceive our limits to be?

Doing extensive research on our manager not only keeps us busy but also provides us with a gold mine of information we can use to help connect our own professional goals to those of our manager. And we all know presenting evidence-supported, win-win strategies produces some of the best and fastest results.

Yet, while the “everybody wins” approach is a solid start to being heard and respected by management, we must now explore another sign of a truly successful salesperson, and the next key element to managing up: knowing when NOT to press the sale.

Rule #2: Build A Long-Term Relationship (It Yields More Than A Self-Serving Sale)

Two employees build a relationship with their boss during a work meeting and manage up

The most impressive, unforgettable salesperson isn’t the one who closes the big deal. Rather, it’s the one who upon listening to the needs of its client realizes their product or service actually isn’t a good fit and then tries to help by suggesting viable alternatives.

Now, that’s someone we can trust and respect—someone whose honest opinion we would seek again.

The value in thoroughly exploring the what, why, and how of upper management is that we may also get a “heads up” as to why some of our ideas might not work at a certain time. Is pushing a personal agenda worth jeopardizing our credibility?

It’s easy to get caught up in the sale of our professional services, especially when we are dissatisfied on the job. But even when we want something, we must recognize our managers may not be able to meet those demands right away. The timing might be off, or the right pieces might not be in place. And, like that unforgettable salesperson, it’s the employee who recognizes and graciously accepts what can’t be at the moment, and who willingly goes back to the drawing board to come up with another plan, who gains the respect of management.

Now, before you say, “But management is too self-absorbed and busy to even give me the time of day,” or “Why would I bother when my boss doesn’t listen to me or respect my opinions,” let’s take a look at the final key element of effectively managing up that has quantum leaped the careers of many professionals I know: a willingness to speak their language.

Rule #3: Be Appreciative, Tactful, And Understanding

A woman walks with her boss at work and tries to manage up

The best salespeople are engaging communicators who care seriously about what they say and how they say it. The old cliche, “You get more flies with honey than vinegar,” is paramount to managing up. If you are a professional looking to get ahead, then learning to speak to management on their terms will be your ticket to success.

Let me share a story.

I was recently speaking to a group of managers who had to hire a lot of younger professionals in the last year. Their first comment to me? How inconsiderate these new employees could be when expressing themselves on the job. One manager even shared a story of how, when she made an effort to commend and recognize a new employee’s efforts with a creative token gift, instead of a “thank you,” the employee said, “That’s corny,” and gave her a disdained look.

I don’t care how old you are or how long you’ve been a manager, getting that reaction from your efforts is like a kick in the stomach. More importantly, it puts up a wall of defense between the two parties. Why should a manager respect us if we don’t treat them with respect? We may not like their approaches, but let’s at least give them credit for trying.

I know how frustrating it can be for employees on the job, but making a change requires diplomacy—the choosing of words wisely. The desire for greater teamwork, leaderless organizations, and an emphasis on meaningful one-on-one interactions are just some of the concepts employees believe will improve a workplace. Yet the very success of those initiatives rests on highly effective positive communication. So, why not start by setting an example?

Before you speak, put yourself in the shoes of today’s seasoned manager and imagine what it must have been like to work over the last twenty years. If you can’t muster some sensitivity for their plight, then look at it this way: The disconnect between older management and younger employers is not going to go away. Some day, the current crop of younger professionals will be responsible for the workplace, and the new generation entering behind them won’t be satisfied with what they’ve done with it either. That’s the nature of progress—never being satisfied.

I must admit, after years of hard work and working only with what was available to me at the time, I don’t think I’d appreciate folks brand new to the workplace bluntly telling me how I’ve messed it up for them, would you? Progress only works when ALL parties learn to effectively communicate with one another. It’s not just management’s job to listen to the desires of its employees; it’s every employee’s job to find the right way to engage management in dynamic, productive conversations.

For example, we’ve all got questions. But it’s how we frame those questions to managers that can make a difference. Open up conversations by saying:

“I am really interested in finding a way to make a greater impact, but I need more information. You have a lot of experience that can help me see the big picture. I need your perspective. Can we set up some time so I can ask questions and get the kind of feedback that will help me?”

This is one way successful young people are connecting with their managers. Give your manager the chance to share how they got their workplace battle scars. Some day, you may want that chance too.

More importantly, articulating the reasons for our questions in this fashion is the smartest way to get management off the defensive. Instead of assuming we’re questioning their authority and secretly criticizing their decisions, they’ll understand that we’re just looking for answers that will help us do our job better.

In summary, adjusting our approach to communicating with management is part of the give-and-take necessary for successful partnerships. Nobody (especially a manager) wants to work with someone who conveys an “all about me” attitude in their efforts to get ahead. We all know there’s no “I” in “team,” but smart professionals know thinking and subsequently phrasing their thoughts to reflect a “we” versus a “me” mentality is the quickest way to get respect from higher-ups.

Ensure your communication with managers showcases a comprehensive view of everyone’s needs, and you’ll be seen as both wise and worth more than your years.

The secret to successfully managing up in your job is following the three rules above. Managing up in your job will help you get ahead in your career, and hopefully help you achieve the career growth you’re capable of achieving.

Need more help with your career?

Become a member to learn how to UNLEASH your true potential to get what you want from work!

This article was originally published at an earlier date.

Top 5 Challenges For Medical Device Sales Reps

Top 5 Challenges For Medical Device Sales Reps

In the fast-paced world of healthcare, medical device representatives are the unsung heroes who bridge the gap between cutting-edge technology and patient care. Yet these dedicated professionals face many complex challenges navigating this intricate realm. This exploration delves into the top five challenges confronting medical device reps, shedding light on the dynamic and ever-evolving landscape they traverse to improve patient outcomes and advance medical innovation.


1. Building Customer Relationships with Limited Access to Physicians and Hospitals: The healthcare industry, driven by an evolving regulatory landscape and concerns about patient privacy, has witnessed a noticeable decrease in direct access to physicians and hospitals for medical device representatives. Establishing and nurturing meaningful relationships with healthcare professionals has become an intricate dance, requiring a nuanced approach, as restrictions on in-person interactions and gatekeepers guarding access to decision-makers have intensified.

2. Sales Rep Training: Understanding and Explaining Complex Products: Medical devices, characterized by their sophistication and intricate functionalities, present a formidable challenge for sales representatives. Mastery of these complex products, from understanding their mechanisms to articulating their benefits, is a formidable task. Effective training programs are vital to equip medical device reps with the knowledge and skills to engage in meaningful discussions with healthcare professionals.

3. Physician Training: Teaching Physicians How to Use Complicated Medical Devices: Beyond sales, medical device representatives are essential in educating physicians on the proper use of intricate medical devices. The challenge lies in simplifying the complex, ensuring that healthcare providers can confidently and safely integrate these technologies into patient care while minimizing the risk of errors or complications.

4. Economic Pressures in Healthcare: The cost-conscious healthcare landscape is daunting for medical device reps. Increasing pressure to reduce healthcare expenditures significantly emphasizes cost-effectiveness and return on investment for medical devices. Demonstrating their products’ long-term value and efficiency in a cost-sensitive environment is an ongoing challenge.

5. Competitive Market: The medical device industry is fiercely competitive, with numerous players vying for the attention of healthcare professionals. Keeping abreast of competitors, differentiating products, and constantly innovating is imperative. Moreover, the rapidly evolving nature of medical technology adds a layer of complexity as medical device reps must stay ahead of the curve in a relentless pursuit of excellence.

Medical device representatives face a multitude of challenges in their efforts to improve medical technology and enhance patient care. Their unwavering commitment to these goals is crucial in advancing healthcare. Let’s take a closer look at these obstacles and the innovative strategies and insights that are helping these representatives overcome them.

Building Customer Relationships With Limited Access To Physicians And Hospitals

National Cancer Institute building, hospital, business

Building customer relationships in healthcare with limited access to physicians and hospitals can be challenging, but it’s crucial for success. Here are some tips to help you establish and maintain strong customer relationships in this situation:

  1. Leverage Digital Communication: Use digital channels like email, teleconferencing, and messaging apps to stay in touch with your customers. Make sure your online presence is professional, informative, and easily accessible.
  2. Educational Content: Provide valuable, relevant, and up-to-date customer information. This could include research findings, product updates, or industry news. Demonstrating your expertise can build trust.
  3. Personalized Communication: Tailor your interactions to each customer’s needs and preferences. Show that you understand their unique challenges and goals.
  4. Virtual Seminars and Webinars: Organize online educational events to share knowledge, discuss industry trends, and answer questions. This can help you engage with customers and position your company as a thought leader.
  5. Social Media Engagement: Actively participate in social media platforms where your customers are present. Share content, respond to comments, and engage in meaningful conversations.
  6. Mobile Apps: If appropriate, consider developing a mobile app that offers valuable tools or resources related to your products or services. This can provide a convenient way for customers to engage with your brand.
  7. Remote Training and Support: Offer remote training sessions for healthcare professionals to ensure they understand how to use your products effectively. Provide ongoing support through virtual channels to address any issues or questions.
  8. Feedback and Surveys: Regularly seek feedback from your customers to better understand their needs and preferences. Use surveys or feedback forms to gather insights for improvement.
  9. Content Marketing: Develop and share informative content, such as blog posts, videos, and infographics. This not only demonstrates your expertise but also keeps your customers engaged.
  10. Community Building: Create online communities or forums where healthcare professionals can connect, share experiences, and discuss best practices. Your brand can facilitate these interactions.
  11. Partnerships: Collaborate with other organizations or companies in your industry to expand your reach. Partnering with institutions or associations can provide access to their networks.
  12. Compliance and Data Security: Ensure your digital communication methods comply with relevant healthcare regulations and prioritize data security and patient privacy.
  13. Follow-Up: After every interaction, follow up with a thank-you note or a summary of the discussion. This reinforces your commitment to customer satisfaction.

Building strong customer relationships takes time and effort. By providing value, being consistent, and maintaining a customer-centric approach, even with limited access to physicians and hospitals, you can foster trust and loyalty among your customer base.

Sales Rep Training: Understanding And Explaining Complex Products

Medical device sales rep does some training on her laptop

Training sales representatives to understand and explain complex medical devices is a critical process that requires a specialized approach. Here’s a structured training program for sales reps in the medical device industry:

  1. Product Knowledge Training:
    • Start with an in-depth understanding of the medical devices your company offers. This should include how the technology works, its components, and its applications in medical settings.
    • Ensure sales reps understand the technology’s benefits, features, and competitive advantages.
    • Provide hands-on experience with the devices whenever possible, allowing reps to operate them and witness their use in clinical scenarios.
  2. Medical Knowledge:
    • Sales reps must have a solid foundation in medical terminology and concepts relevant to the devices they are selling.
    • Offer resources or access to experts who can explain medical conditions and procedures where the devices are utilized.
  3. Compliance and Regulations:
    • Thoroughly educate your sales team on the latest laws, regulations, and industry standards governing the sale of medical devices.
    • Highlight the consequences of non-compliance and stress the importance of adhering to ethical and legal standards.
  4. Customer Persona Training:
    • Help sales reps understand the professionals they will interact with, such as surgeons, nurses, or hospital administrators.
    • Teach them the specific pain points and challenges these professionals face daily.
  5. Competitive Analysis:
    • Train sales reps to identify the competition and how your devices compare to alternatives on the market.
    • Provide them with insights into competitive advantages and unique selling points.
  6. Communication and Presentation Skills:
    • Sales reps should be able to explain complex concepts in simple terms, adapting their language to the healthcare professionals’ knowledge level.
    • Conduct regular role-play exercises to enhance their communication and presentation skills.
  7. Handling Objections:
    • Prepare sales reps for common objections and challenges that healthcare professionals might raise.
    • Provide them with effective rebuttals and solutions to address these objections.
  8. Sales Techniques Specific to Healthcare:
    • While general sales tactics are valuable, emphasize the importance of industry-specific sales strategies for healthcare. This includes understanding the long sales cycle, the need for clinical evidence, and building trust with healthcare professionals.
  9. Regulatory and Clinical Evidence:
    • Familiarize sales reps with clinical studies and data supporting the device’s effectiveness and safety.
    • Train them to interpret and present this data to healthcare professionals accurately.
  10. Ongoing Training and Updates:
    • Healthcare is a dynamic field with evolving technology and regulations. Provide ongoing training sessions to update your sales reps on the latest developments.
  11. Ethical Considerations:
    • Instill a strong sense of ethics in your sales team, emphasizing the importance of prioritizing patient care and safety.
  12. Mentorship and Shadowing:
    • Encourage new sales reps to shadow experienced ones or work closely with mentors to gain practical insights and knowledge.
  13. Certification:
    • Consider offering certification programs or assessments to ensure sales reps have mastered the required knowledge and skills.
  14. Feedback and Improvement:
    • Continuously collect feedback from sales reps and customers to refine and improve the training program.

By focusing on these aspects, your sales representatives will be well-equipped to understand, explain, and sell complex medical devices to highly educated healthcare professionals while maintaining a high standard of knowledge and ethical conduct.

Physician Training: Teaching Physicians How To Use Complicated Medical Devices

Healthcare workers/physicians review how to use complex medical devices

Demonstrating how to use medical devices to physicians can be complex due to several challenges. Physicians often work in fast-paced, high-stress environments and must be confident using these devices effectively. Here are some common challenges in demonstrating medical device usage to physicians:

  1. Time Constraints: Physicians have busy schedules, and finding time for training can be difficult. Shortages of healthcare staff and the need for quick patient turnover can limit the time available for device training.
  2. Varying Levels of Experience: Physicians come from diverse backgrounds and may have varying levels of experience with different medical devices. Some may be novices, while others are experts. Tailoring training to meet individual needs can be challenging.
  3. Technological Complexity: Medical devices are becoming increasingly sophisticated, and their operation can be complex. Physicians may need help to learn how to use devices with intricate interfaces or multiple functions.
  4. Fear of Errors: Physicians are acutely aware of the potential consequences of errors when using medical devices. This fear can create a barrier to learning and adopting new devices, as they want to avoid harming patients.
  5. Resistance to Change: Healthcare professionals often prefer the status quo and may resist adopting new technologies or devices, especially if they have used older equipment for years.
  6. Limited Access to Devices: Access to medical devices for practice and hands-on training may be limited, making it harder for physicians to gain the necessary proficiency.
  7. Lack of Feedback: Physicians may not receive immediate feedback on their device usage, which can hinder the learning process and lead to a lack of confidence in their abilities.
  8. Training Resources: Hospitals and healthcare institutions may need more resources or dedicated staff for training on new medical devices, leaving physicians to figure things out on their own.
  9. Regulatory Compliance: Specific regulations and guidelines must use many medical devices. Ensuring that physicians know and adhere to these standards can be challenging.
  10. Continual Updates: Medical devices often receive software updates and improvements. Ensuring physicians stay up to date on the latest device features and safety measures is an ongoing challenge.

Developing effective training programs tailored to the physicians’ needs and preferences is essential to address these challenges. This might include in-person training, online resources, simulations (AR/VR), and regular proficiency assessments. Additionally, involving physicians in the selection process of medical devices and seeking their input on usability and training needs can contribute to a smoother adoption process. Collaboration between medical device manufacturers, healthcare institutions, and physicians can help develop comprehensive strategies for training and ongoing support.

Augmented reality (AR) and virtual reality (VR) are becoming more common in physician training and medical device demonstrations. These technologies offer several advantages in the healthcare sector:

  1. Immersive Learning: AR and VR provide an immersive environment that simulates real-life situations, allowing physicians to practice and learn safely and in a controlled setting. This is invaluable for training on medical devices and procedures.
  2. Realistic Simulations: AR and VR can recreate detailed 3D models of the human body, medical devices, and the surgical environment. This makes it possible to demonstrate the use of a medical device in a highly realistic and interactive manner.
  3. Hands-On Experience: Physicians can practice using medical devices without physical equipment, making it easier to demonstrate and learn about bulky or expensive devices that are not readily available.
  4. Remote Training: AR and VR can be used for remote training, allowing physicians to learn and practice procedures from anywhere, which is especially valuable for international medical collaborations.
  5. Personalized Learning: These technologies can adapt to the individual’s skill level, allowing for tailored training experiences.
  6. Data Collection and Analysis: AR and VR systems can track and record a physician’s performance, providing valuable data for evaluation and improvement.
  7. Reduced Risk: Mistakes made during training in a virtual environment do not have real-world consequences, which can significantly reduce the risk associated with learning how to use complex medical devices or performing procedures.
  8. Patient Education: AR and VR can also educate patients about their medical conditions and potential treatments, increasing patient understanding and engagement.

Many medical device companies and healthcare institutions are investing in AR and VR technology to enhance physician training and device demonstrations. They are developing custom applications and content for various devices, including headsets, smartphones, and tablets, to meet the specific needs of their target audiences. As these technologies continue to advance, they have the potential to transform how medical professionals are trained and how medical devices are introduced to the market.

Economic Pressures In Healthcare

Medical devices in a hospital

Economic pressures in healthcare are a significant concern and have a far-reaching impact on various aspects of the industry. These pressures arise from a combination of factors, including increasing demand for healthcare services, rising costs, evolving regulations, and a need for healthcare providers to maintain financial sustainability. Here’s a closer look at some of the key economic pressures in healthcare:

  1. Rising Healthcare Costs: Healthcare costs have steadily increased for decades, outpacing inflation. This includes the costs of medical devices, pharmaceuticals, hospital services, and physician fees. These rising costs affect patients, healthcare providers, and the broader economy.
  2. Technological Advancements: While medical technology advancements have improved patient care and outcomes, they often come with high upfront costs. Hospitals and healthcare facilities must invest in new equipment and devices to remain competitive and provide the best care, but these investments can strain their budgets.
  3. Value-Based Care: Healthcare payment models are shifting from fee-for-service to value-based care. This means that providers are now reimbursed based on the quality and outcomes of care they provide rather than the quantity of services. While this shift can reduce costs and improve patient care, it can create financial uncertainties for providers during the transition.
  4. Reimbursement Challenges: Providers, especially hospitals, face challenges related to reimbursements from government programs (Medicare and Medicaid) and private insurers. Reimbursement rates may need to catch up with the actual costs of delivering care, leading to financial strain.
  5. Administrative Costs: The administrative burden in healthcare is substantial, with a significant portion of healthcare spending going toward administrative tasks, such as billing, compliance, and regulatory reporting. Reducing these costs is a challenge but can lead to potential savings.
  6. Economic Disparities: Economic disparities in healthcare access and outcomes are pressing. Low-income individuals and communities often face barriers to receiving appropriate care, which can lead to more costly health issues in the long run.
  7. Patient Demands and Expectations: Patients have higher expectations for healthcare quality, which can drive up costs as providers invest in patient experience improvements and technologies.

In this context, medical device sales representatives are crucial in addressing some of these economic pressures. They must demonstrate their products’ cost-effectiveness and long-term benefits to hospital administrators and financial decision-makers. To do this effectively, they may need to:

  • Provide data and evidence that their product can improve patient outcomes, reduce the length of hospital stays, or lead to better resource allocation.
  • Offer cost-benefit analyses to show that the initial investment in their device will yield savings over time.
  • Highlight the device’s compliance with value-based care models and its potential to enhance the quality of care.
  • Collaborate with healthcare providers to understand their unique financial challenges and tailor their sales pitch accordingly.

Overall, navigating economic pressures in healthcare requires a multifaceted approach that involves collaboration between healthcare providers, policymakers, and industry stakeholders to find sustainable solutions that balance quality of care and cost-effectiveness.

Competitive Market

Doctor/healthcare worker holds test tubes while using a medical device

The medical device industry is highly competitive. Sales representatives often compete against numerous companies, all vying for the same clients. Differentiating their product and demonstrating its value can be challenging.

Competing in a highly competitive market, such as the medical device industry, can be challenging. Sales representatives in this field must adopt effective strategies to differentiate their products and demonstrate their value to potential clients. Here are some key strategies to succeed in a competitive market:

  1. Understand Your Product Thoroughly: Sales reps must have an in-depth understanding of the medical devices they sell. This includes their technical specifications and clinical benefits, potential risks, and how they compare to similar products in the market.
  2. Know Your Target Audience: Identify your ideal customers, such as hospitals, clinics, or healthcare providers. Tailor your approach to their specific needs and challenges.
  3. Highlight Unique Selling Points: Determine what sets your product apart. This could be superior technology, cost-effectiveness, ease of use, or patient outcomes. Emphasize these unique selling points in your sales pitch.
  4. Offer Customized Solutions: Instead of offering a one-size-fits-all solution, work with clients to tailor your product to their needs. Show how your product can solve their problems more effectively than others.
  5. Build Relationships: Building and maintaining strong client relationships can set you apart. Regularly follow up, provide excellent customer service, and be a reliable source of information and support.
  6. Provide Evidence-Based Information: Data and evidence are critical in the healthcare industry. Use clinical studies, case reports, and patient outcomes to demonstrate the effectiveness and safety of your product.
  7. Educate Your Customers: Hold educational sessions or workshops to help clients understand how to use your product effectively. This can help build trust and confidence in your offering.
  8. Stay Updated on Industry Trends: Keep yourself informed about the latest trends, regulations, and advancements in the medical device industry. Being a knowledgeable resource for your clients can add value.
  9. Competitive Pricing: While quality is essential, offering competitive pricing or flexible payment options can also be a strong selling point. Highlight how your product provides value for money.
  10. Network: Attend industry conferences, trade shows, and events to connect with potential clients and other professionals in the field. Networking can open doors and provide valuable insights
  11. Use Technology: Leverage technology for CRM (customer relationship management) to keep track of client interactions, preferences, and opportunities. This can help you offer a more personalized experience.
  12. Feedback and Improvement: Continuously gather feedback from clients and internal teams to identify areas for improvement. This can lead to product enhancements and more effective sales strategies.
  13. Be Patient: Sales cycles in the medical device industry can be long. Be patient, as winning over a client or securing a deal might take time.

In a competitive market, success often hinges on your ability to communicate the value of your product and the trust you build with your clients. Combining product knowledge with relationship-building skills and a customer-centric approach can help you stand out in the medical device industry.

Medical device representatives, your journey is full of challenges, but they are not roadblocks. Instead, they should be seen as stepping stones to success. Stay committed to your mission and know that every obstacle you overcome brings you one step closer to positively impacting patient care. Embrace the opportunity to learn and adapt to the ever-evolving technology and regulations, because this knowledge will set you apart from the competition.

Building trust with healthcare professionals may take time, but persistence will be rewarded with lasting partnerships. Show passion and belief in your products to stand out in a crowded market.

It’s okay to face rejection and feel the stress, but don’t let these moments define you. Instead, let them motivate you to work even harder. Remember, you are contributing to advancements in medical science and improving the quality of life for countless individuals.

Don’t ever stop pushing forward, keep learning, and building those crucial relationships. Your unwavering dedication and hard work will undoubtedly lead you to success in this challenging yet rewarding field. You possess the necessary skills and mindset to overcome any obstacle and make a significant impact in the world of healthcare. Keep striving for excellence and nothing can stop you from achieving greatness!

If you want to gain a more comprehensive understanding of the top five challenges that medical device sales representatives face, or if you have additional obstacles or concerns that you would like to discuss, please feel free to contact me. I would be happy to have a detailed conversation with you about this topic.

5 Ways To Dig Yourself Out Of A Career Rut

5 Ways To Dig Yourself Out Of A Career Rut

To most of us, career growth and success are life goals that are right in line with marriage, a mortgage, kids, and two bright and shiny new cars in the driveway. Unfortunately, this is rarely the case. In many cases, well-educated people are stuck in jobs that they’re overqualified for and they’re blocked for promotions by senior team members.


When it comes to career success, if you’re not growing, you’re dying.

Here are five things that you can do to improve your career growth prospects and be happier and successful at work:

1. Learn New Skills

If you’re passed over again and again for promotions, it might be time to start learning new skills in order to make yourself more valuable to the company. Taking online courses and getting professional certifications can go a long way to help you advance with your current company or look more attractive to another company should you decide to leave.

It’s important to remember that it’s not your employer’s responsibility to advance your career. You must develop your own plan for career growth and hold yourself accountable.

2. Stop Schmoozing Co-Workers

Coworkers have fun in the office and take a selfie

It’s great to have friends at work but your job isn’t a country club aimed at enhancing your social status. Being friendly and courteous is important in the office, but being friends with everyone is not. This is not to say that you shouldn’t attend social events or engage in some water cooler talk from time to time, but remember that your peers may one day be your subordinates.

This often leads to workplace hostility. Sometimes, it’s hard to remember that you have friends outside of work and that remaining friendly, but not too friendly, is the best course of action.

3. Set Personal Goals

Confident young professional on laptop brainstorms some professional goals

When it comes time for a promotion or a raise, you’re ultimately going to be judged on what you do to provide additional value to the company.

Corporate goals are great, but setting personal goals to push the envelope a bit further is great for overall career growth and gives you great talking points when you’re met with a review for a raise or promotion.

4. Build A Network

Young professionals at a networking event

Networking is no longer an option; it’s the norm. Attending these events puts you in contact with people who not only could provide opportunities later but could also help you at your current job. Need a new HR person? You probably know someone. The IT department is looking for a new lead—great, you can call the guy you met at happy hour.

These contacts allow you to not only be on the lookout for future opportunities but to also be the person in your current position who has the contacts they need to get things done.

5. Be The Solution

Happy man on laptop thinks about solving problems at work

If there’s one thing that bosses hate, it’s the person who brings problems to them to solve. Problems happen, and sometimes you don’t have any other choice but to bring it to your boss, but you’ll be looked at in a far more favorable light if you bring solutions when you present the problems.

“This is a potential problem, but I’ve done some research and it appears that this would fix it”—sounds a lot better to your management team than just being the guy who is constantly complaining.

If these tips don’t help and you can’t seem to get ahead no matter what you try, it might be time to look for a new job. There’s no shame in trying something and then moving on to something else when it doesn’t work.

No matter what position you’re in, there are always ways to keep moving up the corporate ladder. Don’t give up. Remember to seize every opportunity and work on your career a little bit every day. You’ll be out of a career rut in no time.

Need more help with your career?

Become a member to learn how to UNLEASH your true potential to get what you want from work!

This article was originally published at an earlier date.

If You Do These 10 Things, You’re Probably A TERRIBLE Co-Worker

If You Do These 10 Things, You’re Probably A TERRIBLE Co-Worker

One of the best things about work is that you get to collaborate with your co-workers. However, in offices all over the world, there are co-workers people would rather NOT work with every day.


Co-workers can get labeled as terrible for multiple reasons. And that label can do some serious damage at work.

Here are a few habits a colleague can have that would earn them that bad reputation. Are you guilty of any of them?

Gossiping About Your Co-Workers

via GIPHY

It’s important to build a team that has respect for one another in the workplace. One of the biggest things that kills respect among colleagues is gossiping.

If you talk about your co-workers behind their backs, there’s no way they’re going to trust you or respect anything you have to say. Plus, they won’t want to work with you if you’re talking badly about them. That could have a major impact on your work, especially if you have a project you need help on.

Gossiping could give you a brief moment of satisfaction, but it can really do some serious damage to your work relationships.

Having A Bad Attitude At Work

via GIPHY

We’ve all had bad days at work. We’re human, it’s bound to happen.

However, having a consistent negative attitude at work will have a tremendous impact on your relationship with your co-workers.

Multiple studies show that negative attitudes can spread quickly, especially in the workplace. That means people will want to stay away from those who generate negative energy. Also, having a negative attitude at work kills workplace productivity and puts a major dent in workplace culture.

With that being said, take a minute to reflect on your attitude at work. Could it use some adjusting?

Distracting Your Co-Workers While On The Job 

via GIPHY

Let’s be real—everyone needs a little break at work. It’s good to take some time to get away from your desk, whether it’s a five-minute walk around the office or a quick trip to the vending machine. However, constantly being distracted at work can lead to major problems that impact productivity.

A source of these distractions can come from co-workers.

Think about it. Is there a co-worker who is always talking, even when you’re trying to work? Or is there a co-worker who blasts loud music at their desk throughout the workday?

These distractions may not be intentional, but they can cause other people to lose focus at work.

If you have distracting habits at work, think about how you can curb them. You’ll be surprised by what it does for your office’s productivity.

Taking Credit For Your Co-Worker’s Work

via GIPHY

Working with a team at work has great benefits. You’re able to collaborate with people and come up with ideas you may not have thought of on your own. That being said, giving credit to your co-workers for their contributions to the workplace is essential for maintaining good relationships with them.

If you’re collaborating with a co-worker on a project and you want to expand on one of their ideas, be sure to give them credit where credit is due.

If you take all the glory and don’t mention their contribution, it will reflect poorly on you.

Not Pulling Your Weight In The Office

via GIPHY

When you go to work, it’s expected that you show up and actually do work. However, there are some people who do a lot of showing up…but not a lot of work.

When someone doesn’t do their job, they force their co-workers to pick up the slack. That combined with the workload they already have could cause some MAJOR frustration in the office.

Make sure you’re doing your job when you’re at work. It can be so easy to get distracted, but you have to stay on track and do what needs to get done. Doing your share of the work will give you a lot of satisfaction and your co-workers will appreciate your contributions.

Immediately Shooting Down Co-Workers’ Ideas

via GIPHY

Your co-workers will have ideas they want to share with the team from time to time. You may not like these ideas and, as a result, you may shut them down before the team even discusses them.

There are multiple reasons why this is a bad habit in the workplace. For starters, it could give the impression that you’re not open to hearing new ideas. It could also give the impression that you don’t care about your team’s opinions.

So, before you shoot down a co-worker’s idea, take a moment to really think about it and have a discussion with them about it instead of immediately expressing your distaste for it.

Bringing Personal Issues Into The Workplace 

via GIPHY

It’s important to have a good work-life balance. However, bringing too much of your personal life into the workplace can cause some rifts in the office.

You may have co-workers you can talk to about your personal life. But you may also have co-workers who wish to maintain a strictly professional relationship with you.

If you vent about your personal life at work, you risk compromising your relationships with your co-workers.

As a worker, you are a business-of-one, which means you want to market yourself the best you can. Bringing a lot of your personal baggage into the workplace is not a good thing, and will make it harder to market yourself as an employee and co-worker.

Stinking Up The Whole Office With Your Lunch

via GIPHY

You know exactly what I’m talking about here.

There are certain rules of office etiquette that go unspoken. One of those rules is not to stink up the entire office with your food. Unfortunately, not everyone follows this rule.

There are some people who have no problem heating up their leftover fish at lunchtime. It may be in the microwave for only two minutes, but its impact lasts much longer.

Stinking up the office with your lunch is distracting.

Seriously, it’s an issue if the only thing your co-workers can focus on is how your lunch smells.

Being Passive Aggressive In The Office

via GIPHY

A workplace culture should be built around mutual respect and trust among co-workers.

Once in a while, you may disagree with your colleagues, and that’s okay. Disagreements happen, but how you handle it says more about you than the disagreement itself.

If you’re passive aggressive toward your co-workers, it will cause some tension in the office.

Being passive aggressive means you aren’t being direct with your co-workers about your issues with them. If you aren’t direct with them, then how are you going to work past the issue you’re having?

Passive aggressiveness will take its toll on the workplace if it isn’t nipped in the bud. The best way to curb this is to be direct with your colleagues and have a professional discussion about the issue at hand.

Constantly Showing Up Late To Work

via GIPHY

Everyone is late to work once in a while. However, it’s an issue if you’re constantly late to work.

Showing up on time is a sign of respect in the office. It shows that you care about your work and getting in on time to get your work done.

If you’re always showing up late, it shows that you don’t respect the work you do. Also, running late can impact your co-workers. If they need your input on a project, but you’re running late, it makes them crunched for time. That can lead to a stressful work environment.

Showing up to work on time reflects on you as a worker. So, show up on time and be ready to put your best foot forward.

Not every co-worker will be your friend, but it’s always important to respect others in the workplace. If you’re guilty of any of the habits mentioned above, try your best to be a better colleague today. Your co-workers (and career) will thank you.

Need more help with your career and professional etiquette?

Become a member to learn how to UNLEASH your true potential to get what you want from work!

This article was originally published at an earlier date.

Executive Spotlight: How To Develop A Training Plan For New Employees

Executive Spotlight: How To Develop A Training Plan For New Employees

As new employees join your team, providing them with a well-structured and comprehensive training plan is essential for their success and the long-term growth of your business. Crafting a thoughtful and effective training program not only accelerates the onboarding process but also sets the stage for new hires to excel in their roles. How can you create a training plan that equips your new talent with the knowledge and skills they need to thrive?


We recently asked our leading executives for their best tips on how to develop a training plan for new employees.

Here are their responses…

Melodie Turk, Learning Experience Executive

New employees are excited and eager to jump in and it’s important to give them the opportunity to do so. Providing a solid training plan over their first year will provide a strong foundation to help with their success.

As new employees generally have more time than any other employee, I recommend building a training plan they can control and lead. This means building a guided framework they can easily navigate while they build their knowledge pool. This framework should not overwhelm the new employee, but build upon itself so their knowledge gets deeper as the year progresses.

Here’s an example.

When setting up training regarding the organization, you might set it up this way:

  • In their first week, search the intranet and internet to find out the organization’s mission, vision, and core values.
  • In their first month, search the intranet and internet to find out the organization’s mission, vision, and core values and bookmark key links you can use for later reference.
  • At the 90-day check-in, review your bookmarked links and ask your supervisor how the organization’s mission, vision, and core values drive the department’s priorities.
  • At the 6-month check-in, review your bookmarked links and prepare to share with your supervisor how the organization’s mission, vision, and core values drive your own work and discuss how other priorities may impact that work.
  • At the annual check-in, review your bookmarked links and prepare to share suggestions on how to further support the organization’s mission, vision, and core values in your own work and what support you may need to make that happen.

In each instance, the employee is given a task that starts out relatively small and increases in thought and knowledge.

Each training plan should cover compliance training and then organizational, departmental, and personal areas.

Organizational areas may include the history of the organization, its mission, vision, and values. Learning about them may be as easy as searching the intranet or it may be scheduling time with a few key people who have been with the organization for some time. It may even include a visit to an archive location.

Departmental areas may include strategic goals, dashboards, and reports—not just where they are located, but the context behind them, as well as how to interpret them. This may include guiding the new employee to schedule time with certain people or to watch a video to gain this knowledge. This area may also include certain training to help employees learn how to actually input and navigate different systems they will use.

Personal areas might include cultural norms and behaviors. This may look like a scheduled meet and greet with other employees (with guided questions) to discover how the culture of the organization looks and works. It may include reading through a company blog or watching CEO town halls. It may even be as simple as a PowerPoint sharing key aspects of the culture.

Developing a training plan for new employees is best done with other employees. They will help give you the best insight into what they wish they had known and when.

Melodie Turk is a learning experience executive with a unique background in the learning and development arena as well as change management. She is passionate about bringing change to the workplace—change that is meaningful and change that will last.

Michael Willis, Sports Business Operations Executive

Manager/leaders trains new employees at work

Step 1: Identify Training Needs

  • Begin by conducting a thorough assessment of your organization’s needs. Determine what skills and knowledge are essential for new employees to excel.

Step 2: Set Clear Objectives

  • Define specific, measurable objectives for the training plan. What should new employees achieve by the end of their training? Ensure these objectives align with your business goals.

Step 3: Design the Curriculum

  • Create a detailed curriculum that covers all necessary topics and skills. Divide it into modules or sections for clarity. Each module should contribute to achieving the defined objectives.

Step 4: Choose Training Methods

  • Select the most appropriate training methods for each module. Options include classroom training, e-learning modules, hands-on workshops, and mentorship programs. Tailor your choices to suit your employees’ content and learning styles.

Step 5: Develop Training Materials

  • Create or source training materials such as presentations, manuals, videos, or online resources. Ensure these materials are well-structured and engaging to facilitate effective learning.

Step 6: Assign Trainers or Facilitators

  • Appoint experienced trainers or facilitators who can effectively convey the training content. These individuals should have expertise in the subject matter and possess strong communication skills.

Step 7: Schedule Training Sessions

  • Plan the training schedule, considering the availability of trainers and new employees. Ensure that the timeline aligns with business needs and employee onboarding processes.

Step 8: Implement Training

  • Execute the training plan as scheduled. Provide employees with access to training materials and resources. Encourage active participation and engagement throughout the training.

Step 9: Assess Progress

  • Regularly assess the progress of new employees through quizzes, assignments, or practical assessments. Use feedback to identify areas needing additional attention or modifications to the training plan.

Step 10: Provide Feedback and Support

  • Offer constructive feedback to employees to help them improve. Create a supportive environment where questions are encouraged and challenges are promptly addressed.

Step 11: Monitor and Adjust

  • Continuously monitor the effectiveness of the training plan. Analyze the impact on employee performance and adjust the program to address gaps or changing business needs.

Step 12: Measure ROI

  • After completing the training, measure the return on investment (ROI) by evaluating how well the new employees contribute to the organization. Assess their performance against the initial objectives.

Step 13: Iterate and Improve

  • Use the insights gained from the training process to improve future training plans. Learning is an ongoing process, and each iteration should be better than the last.

Developing a comprehensive training plan for new employees is a strategic investment in your organization’s success. By following these steps, you can ensure your employees are well-equipped to excel in their roles, contribute to business growth, and drive overall success.

Michael Willis has 18+ years of experience working with accounting & sports organizations and has managed P&Ls of $10M – $125M+ with budgets of $3M-$50M+. He worked for the NFL for 22 1/2 years, mainly with the game officials working on the financial/accounting side of the business.

Ana Smith, Leadership Development & Learning Strategist

Woman trains new employees at work

Crafting an effective training program for new employees is key for retaining talent. In today’s dynamic workplace, ensuring that your team is well-prepared from day one is crucial for their success and your organization’s growth. A well-structured training program not only accelerates the onboarding process but also sets the stage for long-term productivity and job satisfaction. In this blog post, we will walk you through the essential steps to create an effective training program that empowers your new hires to thrive.

1. Define Your Objectives

Before you can start building a training program, it’s essential to clearly define your objectives. Ask yourself:

  • What specific skills and knowledge do new employees need to excel in their roles?
  • What are the key performance indicators (KPIs) that will indicate a successful onboarding process?
  • How will this training program align with the company’s goals and values?

Defining these objectives will serve as a roadmap for designing your training program.

2. Identify Target Audiences

Not all employees have the same needs or roles within your organization. Segment your new hires based on their job functions, experience levels, and backgrounds. This allows you to tailor the training content and delivery methods to meet each group’s unique requirements. For example, a salesperson’s training will differ significantly from that of a software developer.

3. Create an Engaging Curriculum

Once you know your objectives and your audience, it’s time to develop the curriculum. Here’s how:

  • Determine Learning Outcomes: Clearly outline what employees should know or be able to do after completing the training program.
  • Content Creation: Design the content around these learning outcomes. Use a mix of formats such as videos, written materials, interactive modules, and hands-on exercises to keep the training engaging.
  • Sequencing: Arrange the content logically, starting with foundational concepts and gradually moving to more complex topics.
  • Assessment: Include assessments, quizzes, or assignments to evaluate employees’ understanding and progress.

4. Choose the Right Delivery Methods

Consider the most effective methods for delivering your training content:

  • Instructor-Led Training (ILT): Ideal for hands-on or complex training, ILT involves a live instructor leading a class.
  • E-Learning: This method includes web-based training, videos, and interactive modules that employees can complete at their own pace.
  • On-the-Job Training (OJT): For roles that require practical skills, OJT involves new employees shadowing experienced colleagues.
  • Blended Learning: Combines multiple delivery methods for a holistic learning experience.

Select the methods that align with your objectives and audience needs.

5. Develop Training Materials

Create or curate the training materials. Ensure that they are well-organized, up to date, and easily accessible to employees. Consistency in formatting and style will enhance clarity and usability.

6. Establish a Training Schedule

Determine the timeline for the training program. Will it be a one-week intensive program or a longer, phased approach? Communicate this schedule to your new employees so they can plan accordingly.

7. Training Delivery and Evaluation

Now, it’s time to roll out your training program. During this phase:

  • Training Delivery: Ensure that trainers are well-prepared and engaging. Make resources available for self-paced learning if applicable.
  • Feedback Mechanism: Collect feedback from both trainers and trainees to continuously improve the program.
  • Regular Assessments: Evaluate the effectiveness of the training program at predetermined intervals.

8. Monitor Progress and Adjust

Keep a close eye on your new employees’ progress as they complete the training program. Adjust the program as needed to address any identified gaps or areas of improvement.

9. Gradual Integration

After completing the training, facilitate a smooth transition into employees’ regular roles. Continue to offer support and mentorship as they apply their newfound knowledge and skills.

10. Continuous Learning Culture

Encourage a culture of continuous learning within your organization. Provide ongoing training opportunities and resources to help employees grow in their roles and stay up to date with industry trends.

In conclusion, developing a training program for new employees is a strategic investment that pays off in the long run. It not only equips your team with the skills they need but also fosters a sense of belonging and commitment to your organization. By following these steps and remaining adaptable to changing needs, you can create a training program that sets your employees up for success and helps your company thrive in today’s competitive landscape.

Ana Smith helps people & organizations achieve their full talent potential by developing and co-creating people strategies and customized solutions, and turning them into impactful outcomes and collaborative relationships, using coaching as the “red thread.”

Lisa Perry, Global Marketing Executive

Man trains a new employee at work

I’ve had the privilege of experiencing one truly exceptional onboarding and new-hire training program in my career. It began with my future boss’s welcoming email, excitement about my upcoming start, and her eagerness to have me join the team. Little did I know that this was just the beginning of an onboarding journey that would set the gold standard for welcoming new employees.

My first day was unlike any other. The office felt inviting, adorned with a beautiful plant, and a fun gift basket with company-branded goodies awaited me. My desk was thoughtfully arranged with everything I needed, from a computer to supplies. This warm reception left a lasting impression, marking the start of a well-structured process designed for my success.

The onboarding experience continued seamlessly with a structured two-day training program. I immersed myself in the company’s culture, completed HR paperwork, and became familiar with essential organizational guidelines and processes. This comprehensive introduction laid a strong foundation for my journey with the company.

What truly made this onboarding exceptional was the people. My boss, who had sent that initial email, became my guide. She introduced me to the marketing team, fostering connections from day one. My journey continued with department visits, introductions to key stakeholders, and active participation in meetings and ongoing projects.

Reflecting on this extraordinary onboarding experience, it becomes evident why it left such an indelible mark. I felt genuinely welcomed and valued when I walked through the door. This positive and inclusive start set the stage for my confidence and subsequent success in my new role.

Here are five key strategies for developing a new hire training plan that goes beyond the basics, ensuring that new employees feel welcomed and equipped with the tools and knowledge needed to thrive:

  1. Set Expectations: Begin by defining the role and expectations from day one. A well-crafted job description and initial discussions with new employees about their responsibilities, goals, and 30-day expectations will help them understand their role.
  2. Introductions: Facilitate meaningful introductions to colleagues, teams, and key stakeholders. Organize team-building activities or events to help new hires forge connections, feel part of the team, and know who to contact. Highlight the importance of collaboration within the organization. Assign a mentor or buddy to help them navigate their initial days.
  3. Onboarding: Make the first few days memorable. Welcome new employees with a warm and organized orientation process. From administrative tasks such as filling out forms, setting up email accounts, and arranging direct deposit for paychecks, as well as the opportunity to immerse oneself in the company’s mission, vision, goals, culture, policies, and best workplace practices. This multifaceted approach ensures that new employees not only complete essential paperwork but also gain a deeper understanding of the organization.
  4. Training: Develop a structured training program that covers essential job skills, equipment usage, information access guidance, job shadowing, performance standards, and company processes. Offer in-person, online, and hands-on training to accommodate different learning styles. Encourage questions and feedback throughout the training process.
  5. Support System: Establish a strong support system for new employees. Encourage regular check-ins between managers and their team members to address questions and concerns. Create an open-door policy to foster open communication. Provide employees with readily accessible resources for ongoing inquiries.

By implementing these strategies, you can create an onboarding and training program that welcomes new hires and empowers them to excel within your organization. If you found this helpful, I invite you to explore my book How to Develop a Brand Strategy and insightful brand marketing articles.

Lisa Perry helps companies drive revenue by using consumer trends, insights, and data analytics to innovate their approach to marketing.

How do you successfully train new employees? Join the conversation inside Work It Daily’s Executive Program.