4 Things Interviewers Rate You On

4 Things Interviewers Rate You On

4 Things Interviewers Rate You On

You want to demonstrate you have the experience and skills for the job. But what makes one candidate more favorable than the other when they both have the same type of experience and skills?


When this is the case, it often comes down to a job seeker’s performance during the interview.

As a job seeker, it’s important to understand what other areas interviewers consider when reviewing each candidate as a total package. Here are four areas interviewers rate you on…

Enthusiasm

A job seeker shows enthusiasm while answering a question during a job interview

Employers want a job candidate with a “can-do” attitude and who has a strong desire to work for the company. Make sure that comes through in your communication, from your cover letter, phone interview, and in-person interview to the thank-you note.

Throughout the entire process, you want to make it known that you remain highly interested in the position. When you are meeting in person, you can also use your body language to help demonstrate engagement and interest.

Communication Skills

A recruiter/hiring manager has an engaging conversation with a job candidate during an interview

A top trait that employers seek for every position is strong communication skills. Your ability to articulate what experience and skills you have to offer and how they can contribute to your future employer’s success has to come through if you want to impress the interviewer.

People hire people they like so your job in the interview is to turn it into a conversation and be prepared to ask questions during the process. Keep in mind that a key part of communicating effectively has to do with intonation and body language. When your voice exhibits excitement and you’re leaning forward and making eye contact, that is stressing to the interviewer you’re communicating something of importance.

Technical Skills

The first thing an employer will do is determine if you have the requisite skills and experience for the position. Make sure you have studied the job posting, researched people at the company on LinkedIn, and know what they are looking for and how you can contribute.

When answering interview questions, use the “Experience + Learn = Grow” model to give examples of your key skill sets in action. This includes outlining a professional experience related to the question, talking about what you learned from the experience, and how you grew from it professionally.

Overall Fit For The Position

Professional man working in a casual environment attends a meeting

You need to demonstrate that you are a “good fit” for their organization. This is measured in two ways: your skill and competencies and your demeanor and personality. Once you have shown that your technical skills are there, they want to see if people will want to work with you. Don’t be afraid to let some of your personality come out.

The interviewer wants to see your sense of humor, confidence level, and whether you come across as honest or fake. The right combination of all those qualities will inform the interviewer if you’re the right fit for the job, and also for the company’s culture.

So, while you prepare for your interview to demonstrate you have what it takes to do the job, don’t forget to impress the interviewer with these other factors that will differentiate you from the other job candidates who may have similar experience and skills. The more prepared you are for the job interview, the more confident you will be, and the more likely you’ll make a great impression on the hiring manager.

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This article was originally published at an earlier date.

What Should & Shouldn’t Be On Your LinkedIn Profile

What Should & Shouldn’t Be On Your LinkedIn Profile

What Should & Shouldn’t Be On Your LinkedIn Profile

A well-optimized LinkedIn profile is a necessity in today’s job search. But what is acceptable to put on your LinkedIn profile and what is best left off it?


The biggest mistake job seekers make when creating and updating their LinkedIn profiles is not adding enough of the “right” information. But there are still a few things that don’t belong on your profile, which will hurt your chances of standing out to recruiters and building your professional network.

First, let’s discuss what shouldn’t be on your LinkedIn profile before we talk about what should.

What Shouldn’t Be On Your LinkedIn Profile

“Actively Seeking Opportunities”

Never, and we mean never, put “actively seeking opportunities” in your LinkedIn headline or anywhere on your LinkedIn profile. Your headline should include keywords that display your hard skills and expertise (and your current position, if applicable)—that’s it. If this phrase appears in your LinkedIn headline, not only does it look desperate, but you’re losing valuable real estate to optimize your LinkedIn profile with keywords that help you get found by recruiters and hiring managers.

An Unprofessional (or Unfriendly) Profile Picture

Your LinkedIn profile needs a photo. Not having a photo at all is mistake number one. But mistake number two is having an unprofessional or unfriendly profile picture. The photo you choose to include on your LinkedIn profile should be one where you look professional and approachable. Others will be more willing to reach out and connect with you if you do.

Outdated Skills & Technologies

Recruiters will be more likely to skip your profile if the skills and technologies you have listed are no longer relevant or in demand in your industry. It doesn’t matter your age; being relevant is all about how you market yourself. You are a business-of-one. Your reputation and success as a business-of-one are dependent on how relevant you’re able to stay in the job market. So, don’t include those outdated skills and technologies on your LinkedIn profile. Instead, focus on developing new skills and learning new technologies every day. After all, if you want to win, you’ve got to work it daily.

Politics & Religion

This one is kind of a no-brainer, but just in case you were wondering, no, politics and religion do not belong on your LinkedIn profile. Do you really gain anything by including them? No. Could including them negatively impact your job search or career? Yes. The solution? Keep those topics for a social media site that’s not geared toward professional networking.

What Should Be On Your LinkedIn Profile

Man on laptop adds more information to his LinkedIn profile

Lots of Keywords (Skills, Skills, and More Skills)

As mentioned above, your LinkedIn profile should include as many keywords (hard skills) as possible. You should put them in your LinkedIn headline, add them in the “Skills & Endorsements” section, and list them in the “About” section underneath your summary.

A Short but Informative “About” Section

You don’t want to write a novel here. Just a short paragraph, ideally your personal branding statement. No one is going to read a summary of your entire career. So, keep it concise. Don’t write in the third person, either. After your summary, remember to list your hard skills!

Quantifiable Accomplishments

Another big mistake professionals make on their LinkedIn profiles is not quantifying their work experience, skills, and accomplishments. Numbers stand out to recruiters and hiring managers and make it easier for them to understand your efficiency and effectiveness in a certain role. Back up your statements with quantifiable information and see how much better your profile looks.

Endorsements

Not having any skills endorsed on your LinkedIn profile isn’t terrible, but you should definitely ask some of your colleagues to endorse your most valuable skills because that will only help your reputation as a professional. You can endorse a couple of theirs, and they can endorse a couple of yours—that way everybody wins.

It’s not always easy deciding what you should and shouldn’t include on your LinkedIn profile. We hope this list helps you update your LinkedIn profile in the future, especially if you’ll be conducting a job search or making a career change.

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This article was originally published at an earlier date.

3 Things You Should Do When You Get A Bad Performance Review

3 Things You Should Do When You Get A Bad Performance Review

3 Things You Should Do When You Get A Bad Performance Review

The Wall Street Journal recently published an article that talks about the fact that people can expect harsher performance reviews going forward, and I have to agree with them. Therefore, I want to tell you three things that you should do if you get a bad performance review to help you protect your career.


1. Don’t Take It Personally

When you get a negative performance review or you get a performance review with a lot of constructive feedback after getting great, positive performance reviews in the past, it might be due to shifts in the market.

I always tell my clients that problems trickle down in the workplace. Many companies are tightening their belts right now. They’re changing strategies and trying to figure out what’s going on, and so those problems become headaches to the leadership team and they’re not just going to take the brunt of that themselves; they’re going to push it down to the people that they’re paying to help solve those problems and alleviate that pain.

Consequently, more people are going to be told that what they’ve been doing in the past isn’t good enough anymore. Their company needs more from them. That’s the trickle-down effect. Now, I want you to have the right frame of mind around this. Don’t take it personally. This is business, and your “customer” that owns the business, that employs you, is telling you they’ve got changes and they need you to support them in those changes. So, try to stay objective when you get a bad performance review out of nowhere.

2. See How Your Boss Is Treating Other People

Boss helps his employees at work

The second thing that I want you to do is see how your boss is treating other people. If you got a bad performance review but other people aren’t getting that same feedback, if you’re not hearing that other people got negative performance reviews, then I need you to be really careful because this could be the company starting to single you out for a restructure, layoff, or firing.

These types of situations are happening more and more now. What was good enough before is not good enough anymore. So, take a look around. Is everyone getting the same feedback? Or do you feel like you’re being singled out? Because if you are, there’s a good chance that your job might be at risk and I don’t want you finding that out later. I want you to be more proactive, which leads to my last tip…

3. Get Your Job Search Tools Ready

Woman on laptop updates her resume and LinkedIn profile

The moment you see a shift in how others are treating you after a bad performance review, you need to increase your networking efforts and get your job search tools ready. Any good business knows that if they start to see a customer who’s not satisfied or who’s acting like they’re not satisfied, you do what you can to make that customer happy again, but you also remember that customers have life cycles and this may be the end of the life cycle.

You don’t want to be left without a customer. You don’t want to be left without an income for your business-of-one. So, it’s important that you update your resume and LinkedIn profile. Get ready to do informational interviews and start networking with people who work at companies you might want to work at. Just get that ball rolling. You never know—a great opportunity might come along and this might be the push that you need to make that change. But you want to be prepared. You don’t want to start looking for work when you suddenly don’t have a job, and for a lot of people, that’s what’s happening right now. I want you to protect yourself from that.

So, to recap…

  1. Change your frame of mind. Don’t take it personally. Understand that problems trickle down.
  2. See how your boss is treating other people. Is this you being singled out as a performance problem? Or is everybody getting this feedback, and what can you do to fix it?
  3. Protect yourself. Update your resume and LinkedIn profile. Increase your networking. Do some passive job searching. Whatever it takes to protect your business-of-one so it always has an income.

I hope this information helps if you suddenly get a bad performance review at work. Remember these tips, and you’ll protect your career.

Good luck, and go get ’em!

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.

10 Ways To Condense Your Resume Without Losing Value

10 Ways To Condense Your Resume Without Losing Value

In a culture dominated by short posts, videos, and other content on social media, we all face enormous pressure to communicate ever more briefly. When it comes to resumes, recent trends have lowered preferred lengths to two to three pages. If your resume is long, how can you possibly condense it without losing value?


As a certified and award-winning resume writer, I face this dilemma on a daily basis. Most resumes contain a lot of “fat” in the form of run-on sentences, unwieldy skill descriptions, lackluster branding, and unnecessary details. By trimming these problem areas, your resume can become a lean, mean, brand communication machine.

But isn’t it better to include more content so you can weave in more keywords throughout your resume? No, actually.

When it comes to resume writing, less is generally more. Here’s why:

  • Recruiters, HR professionals, and hiring managers are, like most of us, overworked and inundated with information overload. Crisp, lean sentences filled with the right details will stand out more in a sea of candidates.
  • Too many keywords in a document can actually be a negative thing because it may make it appear that you are stuffing your document for the sole purpose of ranking high in resume searches. The database systems, or applicant tracking systems (ATS), that recruiters, companies, and job boards use to store and analyze incoming resumes are sophisticated enough to identify which documents have the right range of keywords specified in applicant searches—enough to meet their needs but not too much to raise eyebrows. In other words, keyword density is important, but too many keywords is a red flag.
  • Important details stand out more when there is less text, especially if those details have been whittled and shaped wisely. Clogging up your resume with unnecessary information and vague details impairs its ability to communicate your brand in the four to six seconds it is screened by humans.

Let’s take a look at a few length targets to give you an idea of where your resume is out of balance. While there are few hard and fast resume rules, these are general guidelines that most highly experienced and credentialed writers and career coaches follow.

Resume & Content Length Guidelines

Resume Length

Most recruiters expect resumes to be two to three pages in length, with a strong preference for two pages in North America. While this varies from recruiter to recruiter, most like to see two-page resumes for job seekers with up to 10-15 years of experience. For those with considerably more experience, a three-page resume may be necessary to capture and present all relevant details.

One-Page Resume Rule

The one-page-only resume rule is still common, though. Those with limited experience may find that length most appropriate for their needs.

Career Summaries

Career summary statements have shortened since the 2008 recession and now trend at three to six lines of text. In mid-career, mid-management, and executive resumes, it is often appropriate to add branding content to this section of the resume, though generally such material is best restricted to up to the first half of the document’s first page. Work It DAILY recommends ditching the career summary entirely and focusing on a headline instead—a short summary of the problem you solve that highlights your personal brand.

Core Competencies

Core competency sections are best limited to six to eight skills. At Work It DAILY, we call this the “Experience Summary,” which is a list of any skills and requirements you possess that are needed for a certain job and are relevant to the position you’re applying for.

Bullets per Role

Too many bulleted statements in a resume overwhelm your reader. Limit bullets to five per role if possible, but don’t list fewer than three, either.

Bullet Length

Ideally, bullets should be limited to two lines of space. If additional critical details must be included, consider separating content into different bullets.

Amount of Work History to Include

Recruiters typically are most interested in the last 10-15 years of your experience, so this is the amount of experience you will want to profile on your resume. Older relevant experience can be briefly summarized in your “Additional Experience” section at the end of your resume. In most cases, any irrelevant work experience can be safely eliminated altogether. The usual exception is recent college grads and young professionals just starting out their careers who already have limited work experience to quantify and show off.

Resume Shortening Strategies

Woman on laptop condenses her resume

1. Say More with Less

Cut out words that aren’t needed and delete words that are repeated. When you’re fighting a two-line bullet length, every word counts.

2. Leverage Action Verbs

While all verbs convey action of some sort, some contain more energy and action than others. It may be accurate to say you wrote the company’s five-year plan, for example, but it’s more powerful to say that you strategized, authored, and executed the company’s first-ever five-year plan.

3. Eliminate Passive Language

Passive language on a resume masks the true role you played in the task you’re describing. The sentence, “I was exposed to different cultures, people, and challenges” is weaker than “Gained cross-functional and cross-cultural exposure to 5 ethnicities in 12 countries,” for example.

4. Be Specific

Avoid vague descriptors and phrases such as “a variety of,” “many,” “others,” and “successfully.” Replace them with specific details that add value and meaning to the text.

5. Use Numbers Whenever Possible

Numbers talk, so it’s imperative to use them in resumes to quantify key achievements and context information. Don’t tell your reader that you exceeded sales targets. Show them how much you surpassed goals year over year. Every bullet point under your “Work History” section should contain at least one number. If you only follow one tip in this article, this should be the one.

6. Reformat

Many old-style resumes and built-in MS Word templates don’t use the most effective format to get a hiring manager’s attention. In your resume, make sure you’re using a clean, 11-18 pt. font (Arial, Calibri). Also, don’t shrink your margins to fit more text on a page. This will sacrifice white space and make your resume harder to read. Finally, place your titles and employer names on one line if you held only one role with the company, and eradicate widows and orphans (stray paragraph lines and single words on a line by themselves).

7. Categorize

Some content can be categorized or sub-categorized to convey information in more powerful ways. Subdividing a long series of bullets, say, into three to four categories that emphasize the cross-functionality of your skill set will not only make your achievements easier to read but will also showcase your multi-function brand while adding industry-specific keywords to the resume.

8. Contextualize

Give your readers the right quality and type of detail to help them understand the full scope of your impact. For instance, if you turned around an operation, that’s a critical accomplishment to include. However, including before and after context details will automatically strengthen the presentation. How much money was the business losing per month or year before your tenure? How much profit or revenue was it generating by the time you left?

9. Focus on Results

In real estate, it’s location, location, location that is critical; in resumes, it’s achievements, achievements, achievements. Numerically quantified statements communicate volumes of information in fewer words while conveying your accomplishment in specific, measurable terms. Here’s a sentence from a client’s original resume: “Managed multimillion-dollar business and IT initiatives from inception to implementation to increase productivity, reduce operational cost, and improve service quality by collaborating with IT staff, C-level executives, business users, and external healthcare service providers.” Here’s a revamp that shortens the sentence from 35 to 25 words while adding content to dramatically improve its results’ focus: “Ramped productivity 15%, cut operational costs $7M, and strengthened service quality 14%, leading $25M to $50M cross-functional business and IT initiatives from inception to rollout.” Notice that the original bullet spanned three lines while the revamp needs just two.

10. Ditch Extraneous Details

Choose carefully which details you include and how you do so. For example, in the original client sentence included in the prior bullet, you’ll find a list of folks this person collaborated with in his position. The results he achieved are more central to his brand so I substituted the word “cross-functional” to cover my client’s list of four groups that required 11 words to describe. A distinction that underlines many of the above points is to recognize the difference between resume content that is important versus that which is critical to include.

There simply isn’t room for all of your skills and entire work history on a resume, so sooner or later you have to choose which important details are must-haves. By following the 10 tips above, you’ll know exactly what to include and omit so you can successfully condense your resume without losing value.

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This article was originally published at an earlier date.

Top 3 Reasons Why People Want To Change Careers (And Tips For How To Make The Transition)

Top 3 Reasons Why People Want To Change Careers (And Tips For How To Make The Transition)

Top 3 Reasons Why People Want To Change Careers (And Tips For How To Make The Transition)

There are many reasons why people want to change careers. But can you guess the top three reasons why a professional might consider a career change today? What is the driving force behind making such a big life decision?


A recent FlexJobs survey announced the common reasons why people are changing careers. Here are the top three, and tips for how to successfully make a career change.

Why People Want To Change Careers

Woman thinking about changing careers

Based on the FlexJobs survey mentioned above, these are the top three reasons for wanting to change careers:

  • Better work-life balance (56%)
  • Higher pay (50%)
  • More meaningful or fulfilling career (49%)

Better Work-Life Balance vs. Higher Pay: What Would You Choose?

Man holding laptop happy at work after changing careers

If you want to make a career change, you’re probably doing so for at least one of the top three reasons listed above. What’s most surprising about this survey is that the top reason professionals are changing careers is because they want a better work-life balance, beating out the desire for higher pay by 6%.

Another interesting finding is that two out of the top three reasons why people want to change careers aren’t based on money or benefits or any other career advancement factors. They are based on personal growth and fulfillment.

Even though we are often told throughout our lives that money can’t buy happiness, it seems as though more and more people are taking this advice to heart and are realizing that a higher salary would not make them happier; having the time and space to do what they truly love and focus on what really matters would.

Think about it. If you wake up in the morning feeling miserable and dreading work, it’s most likely because you do not have anything in your life that excites you—nothing that sparks joy or gives your life meaning or purpose. When you think about the day ahead, you’re not looking forward to anything. How do you solve this problem? Well, if you change careers, you could achieve a better work-life balance, which would give you time to pursue hobbies and interests outside of work. You could also find a job that excites you, working for a company with a mission you’re passionate about, where the work has a purpose and it feels fulfilling. Does a higher salary have more value than that? Most career changers say no.

So, why are you (or why would you be) motivated to change careers? For better work-life balance? Or for higher pay? If you had to pick one, which sounds more appealing?

5 Tips For Successfully Changing Careers

It’s important to have a strategy in place when you decide to change careers. Making a career change isn’t easy, but there are certain things you can do to increase your chances of success. Here are five tips for successfully changing careers:

1. Inventory your skills

What are your transferable skills? What other skills do you have that are in demand in your target career and industry? Write them down, and make sure to include them on your LinkedIn profile.

2. Create a bucket list of companies that you want to work for

Are you passionate about a company’s product or service? Do you connect with an organization’s mission or values? What companies would you love to work for? Write those down too. This is your interview bucket list, and it is essential for all job seekers, not just career changers.

3. Make new connections

It’s true. In your job search, it’s all about who you know. If you want to successfully change careers, you’ll have to step up your networking efforts. Connect with people at your dream companies from your interview bucket list and start a conversation with them on LinkedIn. Then, be sure to consistently offer value to your professional network. You never know who will contact you with a job opportunity.

4. Update your resume

Write a targeted resume with your ideal career in mind. Focus on your transferable skills and quantifying your work experience. Also, be sure to customize your resume for each position that you apply for. An optimized resume is invaluable, especially for career changers.

5. Be ready to tell your story

The most important tool in your job search as a career changer is a disruptive cover letter, which will allow you to tell your story and stand out to employers. Storytelling is incredibly powerful. In order to successfully change careers, you need to connect with the companies you’re applying to and the people who work at those companies—and the best, most effective way to do this is by telling a compelling story.

As a professional, you’ve probably thought about changing careers at some point in your life, either seriously or just out of curiosity. Nowadays, most people are making the change because they want a better work-life balance. If this sounds like you, follow the five tips above to get started on your career change today. A better career (and life) awaits!

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This article was originally published at an earlier date.

6 Ways To Celebrate Valentine’s Day At Work

6 Ways To Celebrate Valentines Day At Work

While cupid’s arrow shouldn’t be aimed anywhere near the workplace, there is a fun and appropriate way to celebrate this holiday of love. Here are some great ideas to spread love, cheer, and perhaps some dessert in the office this Valentine’s Day.


Some view this holiday as cringe-worthy, but there are a lot of positive ways to celebrate Valentine’s Day that not only inspire your fellow co-workers but also do good in the community. Don’t miss out on this opportunity to show your co-workers how much you appreciate them, and to lift spirits in the workplace, increase positivity, and foster a caring environment in the office.

Bring The Food, They Will Come

Food is the fastest way to anyone’s heart and there is no better way to become the office hero than to bring in some tasty treats. Why not share the love by bringing in a special breakfast or planning a potluck dessert social hour?

Look for heart-shaped bagels or pastries. Think pink and sprinkle in some candy hearts. Keep it healthy and bring in a fruit bouquet.

Bringing everyone together in the break room will give an opportunity to share a moment together, take a pause from work, and enjoy some tasty food. It is a delicious way to promote appreciation and increase morale in the workplace.

Spread The Love

This holiday is a perfect opportunity to lead by example and do something really positive. One way is to fundraise for an office charitable donation. There are so many wonderful organizations that accept office donations. Pick your top choices and let your co-workers weigh in on where the funds should go.

Take it a step further and organize a volunteer day. Get a group of co-workers together and volunteer at a food bank or soup kitchen. Plant flowers and clean up a local park. It will not only encourage teamwork but will also have a positive impact on the local community.

Gratitude Valentines

The act of gratitude in the workplace has many positives. From higher levels of job satisfaction and less stress to fewer sick days, the simple act of gratitude can work wonders.

Create an office whiteboard of positive messages. Allow employees to write secret messages of gratitude and display them in a highly visible spot such as the kitchen or lobby. Giving people the opportunity to show their appreciation improves employee engagement and is sure to make a lasting impression.

Random Acts of Kindness

During the month of February, we recognize the National Random Acts of Kindness Day. What better way to celebrate than to organize a random acts of kindness challenge in the office? It is scientifically proven that kindness has a positive effect on our health. It can reduce blood pressure, lower levels of physical pain, and decrease stress and depression.

Inspire your co-workers by organizing daily kindness challenges. Have a sign-up sheet for employees to commit to a daily act of kindness in the office. You will soon find that kindness is contagious and creates a stellar office culture.

Thank-You Notes

Most only think about thank-you notes after an interview or receiving a gift, but the thank-you note is a powerful tool that is often overlooked. Research shows that the recipient of a thank-you note is happier and more engaged.

Use this holiday as a chance to distribute thank-you notes throughout the office and encourage your colleagues to do the same.

Through our constant communication through email and social media, the power of the written word is a lost art form. Taking the time to put a few personable thoughts of thanks down on paper is an effective way to show your appreciation and spread happiness and cheer.

Heart Healthy

February is American Heart Month. Valentine’s Day is a perfect opportunity to throw a heart-healthy event. Bring in healthy foods and share informative tips on heart health. Perhaps even bring in an expert from the American Heart Association to lead a discussion on heart health.

Do you work in a competitive office? You could organize an office activity that will get the blood pumping such as a softball or kickball game. This is an excellent opportunity to put a focus on health and well-being in the workplace and institute habits in the office that promote good heart health.

There are lots of ways to celebrate Valentine’s Day at work—you just have to get creative! Have some office fun this February by trying out the ideas above.

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This article was originally published at an earlier date.

Why Companies Fire People To Save Money

Why Companies Fire People To Save Money

Why Companies Fire People To Save Money

There are a lot of companies that will choose to fire employees instead of laying them off. Let’s walk through the instances when this happens so you can better prepare yourself.


Placing The Blame On You

Lots of companies right now are deciding to make significant cuts. They aren’t making their numbers. They’re not feeling financially secure. Whatever the reason may be, the biggest expense is people, so the fastest way to save money is to cut staff.

Now, most companies will be transparent about this and admit that it’s a layoff. They didn’t perform well. They need to make changes. They’re laying you off through no fault of your own. It stinks, but nobody’s blaming you. However, there are companies out there that will say that it’s a firing instead.

When companies fire employees instead of laying them off, they’re saying it’s not their fault. It’s not their fault you’re suddenly underperforming and, therefore, they’re going to fire you. How ironic is it that you were getting great performance reviews, everything was going fine, and then all of a sudden you’re having a performance issue?

What normally happens is the company has figured out that they can get somebody to do your job for a lot cheaper. There are a whole bunch of people in the job market who will do your job at a lower pay. But if the company lays you off in order to save money, there are laws around discrimination that you could cite and then file a charge of discrimination against them.

Some companies want to avoid any risk of this, so instead they suddenly decide you’re not performing and they document that and gather the paperwork to be able to prove that you’re not performing (you’re the problem) so they can fire you. This is how they avoid lawsuits. And when they fire you, they can replace you and hire somebody for less money.

You can never take your eye off the ball as long as you are working. If you’re making a wage that you want to keep making, you need to watch your market conditions because if you’re not growing, you’re dying in your career.

Way too many people get into kind of an autopilot situation where they’re not really growing and evolving with the market. And it’s not just about amassing more skills. It’s about strategically understanding the direction your career needs to go in so you stay relevant and in demand. You can have all the skills and experience in the world, but if you don’t know how to package that up and market it correctly to employers, you’re not going to differentiate yourself in the market and stay competitive.

Please be on the lookout for this situation in your career. The moment your company realizes they can have someone do your job for less money, you’re going to become a performance issue. It’s easier to fire you than it is to lay you off. Remember that, and make sure you know your unique value add (UVA).

Good luck, and go get ’em!

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Optimizing Remote Workshops For Enhanced Collaboration

Optimizing Remote Workshops For Enhanced Collaboration

In the wake of the pandemic, businesses worldwide rapidly adopted tools such as video conferencing technology to facilitate remote collaboration within distributed teams. Despite the move towards this technology, large workshops that were traditionally dependent on physical spaces have continued to remain in-person events for many organizations.


And I get it—meeting in person can help foster camaraderie and sidebar conversations. Employees can tune out from the constant Slack and email notifications, focusing on the task at hand. But in my experience, in-person working sessions also bring on massive inefficiencies. Many colleagues are forced to dust off their suits and travel from various locations, disrupting their routines and sleeping habits. Despite efforts to gather everyone in person, inevitably there are individuals who either live in distant markets or couldn’t attend in person and must virtually dial in, leading to a fragmented experience. Whiteboarding is done on large Post-it notes, requiring someone to take pictures and manually transcribe information for digital sharing. Employees end up spending long days in conference rooms, feeling drained, and often feel obliged to attend happy hours.

Companies aiming to sustain or even improve creativity, culture, and engagement need to invest in alternatives that meet the flexibility of the current business environment.

According to a Gallup poll, 51% of employees report disengagement from their work. The difficulty lies in maintaining a robust company culture when most interactions occur through screens (source).

Benefits Of Virtual Workshops

Woman works from home during the summer

While many argue that in-person workshops are more personal and interactive than remote meetings, new and innovative technologies are bringing benefits to distributed brainstorming:

  • Productivity: Parallel team ideation leads to significant time savings, shorter time to produce artifacts with templatized digital materials, and accelerated decision-making with digital features such as voting and timers.
  • Cost Savings: Digital meet-ups are far more cost-effective than teams traveling to a centralized location, workspaces are quicker to set up, and they require less logistical coordination than in-person sessions.
  • Greater Inclusivity: Virtual sessions guard against groupthink, creating an equitable environment where no single individual or group dominates ideas.
  • Streamline Documentation & Scale: Teams can easily share workshop documents, create standardized company-wide templates, and integrate with existing external digital tools/workflows. Digital whiteboards maintain “the whole story” of the session as well as reduce the need for duplicative notes.

Use Cases

Woman attends a remote workshop

As a management consultant, I often act as the facilitator, incorporating virtual workshops in various scenarios across clients. Here are some ways I have leveraged remote workshops to enhance collaboration:

  • Process Mapping: Partnered with teams to develop a new marketing process by grouping various stakeholder groups and mapping the current state customer journey from start to finish. Understanding the customer journey helped the team come up with innovative ideas for the future state.
  • Gap Assessment: Created a structured, collaborative discovery framework to help a company determine gaps across people, processes, and technology in their current operations. Recommendations to remediate current challenges were voted on and prioritized, which created the design of future projects.
  • OKR Coaching: Utilized a virtual whiteboard to organize ideas for OKR development. The team identified strategic themes and prioritized the most critical areas of focus. We created an actionable plan with defined objectives and key results.
  • Retrospectives: Leveraged the agile retrospective framework “Rose, Bud, Thorn” to recap and reflect on a program that required cross-functional collaboration between teams. Walking away, the teams felt they had fostered a culture of continuous improvement and ultimately improved morale.

Additional popular use cases include prototyping, “Design Think,” team stand-ups, strategic planning, project charters, and more.

Best Practices

Man on laptop attends a remote workshop

To ensure successful virtual brainstorming sessions, consider the following best practices:

  • Choose the Right Tool: Select a collaboration tool that is quick to learn, requires minimal setup, and aligns with any company security requirements (i.e., industry regulations, privacy, GDPR, etc). My favorite tool is Mural, given its optimized user interface, flexible permissioning, and timer features.
  • Define the Scope: Clearly define objectives, problem statements, and establish guidelines for communicating through the session.
  • Design: There is no need to recreate the wheel; take advantage of templatized frameworks. Think about how you want to organize and prioritize ideas as a group.
  • Choose a Facilitator: Designate a facilitator to ensure a productive and respectful environment.

In conclusion, embracing virtual workshop tools can transform remote working challenges into opportunities for enhanced collaboration, creativity, and engagement within distributed teams.

What To Do When Your Email Goes Unanswered

What To Do When Your Email Goes Unanswered

What To Do When Your Email Goes Unanswered

Some people experience anxiety when their emails go unanswered. Anxiety from unanswered emails is especially prominent in job seekers.


At least once a day, a client contacts me in a frustrated panic because the email they sent days ago to a colleague, perspective networking contact, online application, recruiter, and so on hasn’t been answered. Each time, I walk them through the three tips that should be followed to increase the chances they get a response.

They are…

1. Wait One Full Business Week Before Following Up

While it feels like months to you, to the person you sent the email to, a week feels like a day. If they didn’t answer you yet, it just means you weren’t viewed as needing an immediate response. It doesn’t mean they are saying “no” to your request, they are just saying “not now.”

2. Never Send A Nudge On A Monday

Professional on laptop shows signs of stress and frustration on a Monday morning

Even the happiest people feel a little off on Mondays. We call it the Weekend Flu. You might call it the Monday Blues. Regardless, it puts people in a mood to say “no” more quickly.

So even if it’s been a full business week, if it’s Monday, don’t do anything.

3. Send Value Next Time, Not Another Request For Help

A job seeker holding her laptop gets a good idea about a follow-up email

When you finally do follow up, don’t send a “Just wanted to check in and see if you got my request” note. That’s like taking a hot poker and pushing it in their back. They know they haven’t responded to you, and they most likely don’t feel good about it. They don’t need you to point it out.

Instead, find an article online that you think they would find interesting and pass it along with a simple note like this: “Saw this article and thought of you—hope you enjoy it!” That’s it. You’ll be respected for your restraint from asking the obvious. Moreover, you’ll be appreciated for offering up something of professional value.

As they say, “You gotta give to get!” Follow the tips above and I guarantee more of your emails will get answered. While some may still ultimately say “no,” or never respond, the chances the folks who failed to respond initially will finally follow up increases when you are patient, polite, and, most importantly, focused on helping them too.

Whether you’re waiting for a response on an online application, job interview, or networking request, the combination of patience and strategic persistence will serve you well.

Need more help with your job search?

Become a member to learn how to land a job and UNLEASH your true potential to get what you want from work!

This article was originally published at an earlier date.

3 Reasons Why Job Boards Could Hinder Your Search

3 Reasons Why Job Boards Could Hinder Your Search

3 Reasons Why Job Boards Could Hinder Your Search

At one time, job boards were the way to go for job seekers. It’s where you can post your resume for employers and recruiters to view and apply for job openings. But today, it’s a different story.


The modern-day job search has changed, and finding your dream job (or just a good job) is about personal branding and leveraging your professional network.

Imagine you are a hiring manager. Would you be more likely to take time to interview a candidate you don’t know except for what’s been given on a submitted cover letter and resume or someone who’s been referred to you? A referral has much less risk, and that’s why networking has a higher success rate than job boards when it comes to securing a position.

This doesn’t mean that job boards are dead because there are plenty of niche job boards worth going to as a job seeker. But you can’t build an effective job search strategy around applying for jobs on job boards.

Here are a few other things about the limitations of using job boards when you’re a job seeker.

1. Recruiters May Never See Your Cover Letter And Resume

Just because you apply for a job on a job board doesn’t mean an actual person will ever look at your cover letter and resume.

More than 85% of companies are now using applicant tracking systems (ATS) to review and rank resumes according to skills, experience, and keywords. The simple fact is that companies use internal algorithms, so ensuring a strong ranking is extremely difficult. A recent HR manager told me that they get an average of 400 resumes for each position and only look at the top 10-20—meaning 380 resumes are not even reviewed.

In many instances, before a job posting goes up on the job board, it’s already been shared around internally at the employer and by trusted sources. So, it’s likely hundreds applied before the posting even made it to the job board.

2. Many Job Openings Don’t Get Posted On Job Boards

Office space with employees

Big job boards can be overwhelming with job postings (both relevant and irrelevant to you). This is a similar perspective for the employer when they get an overwhelming number of applicants for the job opening posted on a job board.

It’s also the reason why some may prefer to work solely with recruiters or find other means to source the right talent. If you’re not networking with the right contacts, you’re missing out on opportunities that will never be found on job boards.

3. Recruiters Have More Resources To Find Talent

Recruiters/hiring managers talk about job candidates during hiring process

Recruiters and hiring managers have professional networks too! Whether it’s a professional acquaintance or reaching out to their own workforce, they can put together a list of potential candidates before even posting a job.

In addition, many recruiters also use LinkedIn to find talent.

Resumes that get posted to job boards are still viewed, but there’s a good chance the information is outdated, which is one reason why hiring managers and recruiters are relying more on LinkedIn where information is generally more current.

Networking is the answer!

The best way to get a job is to put together a bucket list of companies that you want to work for and network your way onto that company’s radar before they even post a job opening.

However, if you do want to apply for a job that you come across on a job board, make sure you go the extra mile to get past the ATS. Instead of applying to the link on the job board, do some research, find out who the hiring manager is, and take steps to get your updated cover letter and resume in front of them.

Need more help with your job search?

Become a member to learn how to land a job and UNLEASH your true potential to get what you want from work!

This article was originally published at an earlier date.

4 Ways To Edit Your Resume Like A Professional Resume Writer

4 Ways To Edit Your Resume Like A Professional Resume Writer

4 Ways To Edit Your Resume Like A Professional Resume Writer

Professional resume writers take on the mindset of the employer and recruiter when crafting and editing resumes. To edit your resume like a professional resume writer, you have to develop a fresh mindset.


If that means taking a break from your resume for a day or two before going back to it, that’s what you will have to do.

Candidates often spend so much time on their resume that they can no longer give it an objective review. Many candidates are also challenged with writing their own resume because they are so involved in their own experiences. They are unable to offer a macro view of their experience and achievements, and rather than focusing on information that is important to a potential employer, like quantifiable accomplishments, they are stuck focusing on mundane daily tasks of the job that are less impactful on a resume.

To tackle your resume like a professional resume writer, have an open mind and think like the employer you are applying to.

Here are some general rules to follow as you edit your resume.

1. Show What You Do Well

Identify the top five skill sets that an employer wants in the perfect candidate, which they’ve mentioned in the job description. Then, focus your resume on how you’ve achieved great things leveraging these skills.

For instance, if you are applying for a sales position, your focus should be on quota achievement, account penetration, prospecting, and closing techniques. Don’t sway from focusing on the core skills an employer wants.

2. Remove What’s Irrelevant

Man on laptop edits his resume during a job search

In most instances, a hiring manager makes a decision of whether you are an appropriate candidate for a callback after reviewing your resume for only a few seconds. Rarely is every line on your resume read in its entirety. The more information on your resume that is relevant, the quicker the hiring manager will come to the conclusion that you are a good candidate to call.

However, if your resume includes too much irrelevant information, you increase your chances of being dismissed. So, in the end, the less an employer finds irrelevant on your resume, the more impactful it is. You are better off removing information that doesn’t offer much to an employer, including resume fluff. Just don’t do it.

3. Don’t Be Afraid To Market Yourself

Woman on laptop editing her resume before applying for a job

For a resume to have an impact, you have to market yourself. Every aspect of what you put on your resume should sell. Take all of your experiences, skills, and capabilities, and position them in a manner to sell. The information on a resume should present itself in a manner that says, “This is what I have achieved before, and this is what I can do for you.”

Many resumes don’t sell simply because they are poorly focused. For instance, just because your job was to bag groceries does not mean that is the information you put on your resume. You can make it more marketable by indicating how your customer service skills helped maintain customer satisfaction, resulting in returning customers. (Make sure you use numbers to quantify your work experience!) Your statement is not a lie. It is simply reframing information in a way that shows more relevance for the job.

4. Look Out For Common Mistakes

Man on laptop editing and fixing mistakes on his resume

Minor mistakes such as spelling, punctuation, and grammar errors are avoidable. However, many resumes that are not carefully proofread contain such mistakes that are cause for dismissal by the hiring manager.

Of all the reasons for a resume to be dismissed, don’t let these easy fixes be one of them. Ask a friend or family member to give it a review. You need another pair of eyes or, at the very least, a fresh pair of eyes. Remove yourself from your resume for some time before giving it a good review. When you stare at a resume too long, it makes it harder to detect and edit mistakes.

Reviewing and editing your resume like a professional resume writer can make a significant impact. It is often the difference between actually securing interview opportunities for jobs and spending valuable time continuously searching and applying for new opportunities only to receive no response in return.

Need more help with your job search?

Become a member to learn how to land a job and UNLEASH your true potential to get what you want from work!

This article was originally published at an earlier date.