Communication

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4 Things Interviewers Rate You On

4 Things Interviewers Rate You On

You want to demonstrate you have the experience and skills for the job. But what makes one candidate more favorable than the other when they both have the same type of experience and skills?

When this is the case, it often comes down to a job seeker's performance during the interview.

As a job seeker, it's important to understand what other areas interviewers consider when reviewing each candidate as a total package. Here are four areas interviewers rate you on...

Enthusiasm


A job seeker shows enthusiasm while answering a question during a job interview

Employers want a job candidate with a "can-do" attitude and who has a strong desire to work for the company. Make sure that comes through in your communication, from your cover letter, phone interview, and in-person interview to the thank-you note.

Throughout the entire process, you want to make it known that you remain highly interested in the position. When you are meeting in person, you can also use your body language to help demonstrate engagement and interest.

Communication Skills


A recruiter/hiring manager has an engaging conversation with a job candidate during an interview

A top trait that employers seek for every position is strong communication skills. Your ability to articulate what experience and skills you have to offer and how they can contribute to your future employer's success has to come through if you want to impress the interviewer.

People hire people they like so your job in the interview is to turn it into a conversation and be prepared to ask questions during the process. Keep in mind that a key part of communicating effectively has to do with intonation and body language. When your voice exhibits excitement and you're leaning forward and making eye contact, that is stressing to the interviewer you're communicating something of importance.

Technical Skills


The first thing an employer will do is determine if you have the requisite skills and experience for the position. Make sure you have studied the job posting, researched people at the company on LinkedIn, and know what they are looking for and how you can contribute.

When answering interview questions, use the "Experience + Learn = Grow" model to give examples of your key skill sets in action. This includes outlining a professional experience related to the question, talking about what you learned from the experience, and how you grew from it professionally.

Overall Fit For The Position


Professional man working in a casual environment attends a meeting

You need to demonstrate that you are a "good fit" for their organization. This is measured in two ways: your skill and competencies and your demeanor and personality. Once you have shown that your technical skills are there, they want to see if people will want to work with you. Don't be afraid to let some of your personality come out.

The interviewer wants to see your sense of humor, confidence level, and whether you come across as honest or fake. The right combination of all those qualities will inform the interviewer if you're the right fit for the job, and also for the company's culture.

So, while you prepare for your interview to demonstrate you have what it takes to do the job, don't forget to impress the interviewer with these other factors that will differentiate you from the other job candidates who may have similar experience and skills. The more prepared you are for the job interview, the more confident you will be, and the more likely you'll make a great impression on the hiring manager.

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This article was originally published at an earlier date.

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4 Things Interviewers Rate You On

7 Ways To Make Dense Content Relatable



By the age of 23, I’d written articles for the Wall Street Journal, Huffington Post, and Los Angeles Times. By 25, I had signed my first book deal. My publisher told me I was the second person they ever contracted without an agent.

What was my secret? Connections? No—my most prestigious pieces were simply submitted to open editorial inboxes like [email protected]. My book manuscript was also picked up through cold emails… and I got not one, but two publishers interested. Simply put, my writing spoke for itself.

I had the “it” factor.

And I wasn’t writing about rainbows and butterflies. Most of my pieces were either about Middle Eastern foreign policy dilemmas or mathematical statistics and probabilities found in Texas Hold ‘Em poker (ex. The 2-3% equity changes a hand like King-Ten suited has vs. King-Ten offsuit). For the general public, it wasn’t fun stuff.

But that’s where “it” comes in—the unique beauty of making dense content relatable.

Here are my tips and tricks on how you can do it too.

1. Raise Your Voice! First order of business, we have to know that article is distinctly coming from you. No one else could’ve ever written it. No one else could’ve possibly dreamed of using your same vocabulary, pacing, and tone! Generally speaking, confidence is key. Not sure what I’m talking about here? Then don’t start with writing—start with reading. Find favorite authors and develop your taste. You don’t even have to like their opinions. Just their way of communicating things. For me, those two journalists are Derek Thompson and Jennifer Rubin. I don’t agree with half of what Jennifer says and Derek’s economic analysis is almost always beyond me, but I like their style. I’ll never forget how struck I was when Ms. Rubin started a Washington Post article with the word “bizarrely.” No matter what followed, I was already hooked. You want people to feel that same way about you too.

2. It’s Not What You Say, It’s How You Say It. Many people have heard that when you’re talking to someone, 70% of communication is non-verbal. What you say isn’t nearly as important as how you say it. Believe it or not, this applies to writing as well. Style, flow, and finesse matter. You can’t simply rest on the content of your message; you need to deliver it with ease. Writing is like a dance. When you read it out loud, it shouldn’t have two left feet. Or two clunky syllables. Great writing is incredibly agile, nodding its head to literary grace.

3. Be Fearless. Say what needs to be said. Say what you mean. Don’t fear a controversial conclusion—people are drawn to strength. It takes bravery to express our ideas clearly, but trust me, it gets rewarded.

4. Set Limits. Whenever I write, I limit my commas. I never let consecutive sentences contain three or more of those little squiggly marks. I also try not to stuff too many big words together. People get tripped up here because they confuse accuracy with greatness. Just because what you’re saying is valid and true doesn’t make it readable. In order for your brilliance to reach wider audiences, you need to dial down the density. Information should be given as a slow drip—not a dam-breaking explosion.

5. Use Three Words. It is punchier.

6. Make ‘Em Laugh. It is funnier.

7. Encourage Critical Thinking. We’ve drilled down pretty hard on the delivery of your message. Now we need to address the substance. Obviously, hot takes generate buzz. But you don’t always need a controversial opinion in order to make your work sell. People are struck by simplicity. The bolder you can state your claim, the better. It doesn’t have to be original. You can move the masses just by being unapologetic. I don’t care if your stance is saying something as mundane as, “We need to stick to our diets!” or “Kids need to read more!” If you can articulate your ideas clearly and powerfully, you are bound to reach people. Most of us ‘overthink’ things—by taking affirmative stands, your writing will inspire people to think more deeply.

Transforming dense content into something relatable requires practice, creativity, and—dare I say it—a touch of your own personal magic. You need to be able to charm your reader. This includes when discussing tough subjects. Yet I guarantee that if you can incorporate the above strategies into your writing, your dazzling prose will breathe new life into your most meaningful findings. Sometimes the best way to convince someone of an argument is to demonstrate conversational mastery.

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7 Ways To Make Dense Content Relatable

9 Nursing Skills Every Practitioner Needs To Be Successful



Nursing is one of the most demanding careers to go into, but it's also one of the most rewarding. It's also a career that's expected to see a lot of growth by 2032, which means more nursing jobs will be created to meet the increase in demand.

In addition to having solid health care skills, those who succeed in the nursing profession possess unique qualities of character and spirit.

These are nine personal attributes every nurse needs to provide the best possible patient care:

1. Compassion


A nurse must be drawn to caring for the sick and injured. This includes having empathy for the pain and suffering of patients, as well as a strong desire to make the hospital experience as positive as possible.

2. Communication


Nurse takes care of her patient

Since a nurse is often a patient's advocate as well as a link between family members and hospital staff, the ability to effectively speak and listen is critically important. Nurses in the research and education sectors also must be able to communicate and collaborate effectively.

3. Ethics


Nurse helps a man with a walker

A nurse needs a solid framework of ethics that will guide personal and professional conduct. This framework should include a commitment to humanitarian service and concern for the dignity of all patients.

4. Critical Thinking


Nurse talks to a doctor at a hospital

Nurses are faced with important choices on a daily basis and must be able to use critical thinking to aid in decision-making. Furthermore, nurses who are involved in policy-making need critical thinking in order to successfully improve health care for all members of society.

5. Attention To Detail


Nurse takes a patient's blood pressure

A nurse's actions on the job can have far-reaching consequences. Whether you're a family nurse practitioner or nurse midwife, even the smallest mistake may have tragic results. Therefore, strict attention to detail must be second nature for a nurse.

6. Confidence


Nurse/doctor/healthcare professional talks to a patient

Nurses must be confident they have the skills and knowledge to provide the best possible care. They must be able to work independently with little supervision, knowing they will get the job done. Self-doubt can be dangerous when a nurse is faced with a critical situation.

7. Adaptability


Nurse talks to a doctor about a patient

Flexibility and the ability to adapt are especially important for nurses. Like doctors, nurses are often required to work long hours. They must also deal with fluctuating schedules. As a result, the ability to cope with long days becomes paramount.

8. Stamina


Nurse transports a patient in a wheelchair

Nursing is a demanding profession that requires physical, mental, and emotional strength. An effective nurse needs a high energy level and a healthy lifestyle in order to succeed.

9. Commitment To Development


Nurse talks to patient and her family

Healthcare is a dynamic field. In order to stay current, a successful nurse is dedicated to continuing education and participation in professional organizations.

A nurse must have key skills to be successful on the job. If you have the nine skills mentioned above, it may be time to give a nursing career some serious thought.

For more information on what a day on the job is like for a registered nurse, check out this career interview.

If you're considering changing your career to nursing, or are thinking about pursuing a job totally different from the one you have, here's how to get hired when changing careers.

And if you need help with your job search, become a Work It Daily member today!

This article was originally published at an earlier date and was written by Social Media Outreach Coordinator Erica Moss on behalf of Work It DAILY-Approved Partner, 2tor. An education technology company that partners with institutions of higher education such as Georgetown University to deliver their online Masters in Nursing degree. Now you know if you have the essential nursing skills to be a practitioner.

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If You Do These 10 Things, You’re Probably A TERRIBLE Co-Worker



One of the best things about work is that you get to collaborate with your co-workers. However, in offices all over the world, there are co-workers people would rather NOT work with every day.

Co-workers can get labeled as terrible for multiple reasons. And that label can do some serious damage at work.

Here are a few habits a colleague can have that would earn them that bad reputation. Are you guilty of any of them?

Gossiping About Your Co-Workers


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It's important to build a team that has respect for one another in the workplace. One of the biggest things that kills respect among colleagues is gossiping.

If you talk about your co-workers behind their backs, there's no way they're going to trust you or respect anything you have to say. Plus, they won't want to work with you if you're talking badly about them. That could have a major impact on your work, especially if you have a project you need help on.

Gossiping could give you a brief moment of satisfaction, but it can really do some serious damage to your work relationships.

Having A Bad Attitude At Work


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We've all had bad days at work. We're human, it's bound to happen.

However, having a consistent negative attitude at work will have a tremendous impact on your relationship with your co-workers.

Multiple studies show that negative attitudes can spread quickly, especially in the workplace. That means people will want to stay away from those who generate negative energy. Also, having a negative attitude at work kills workplace productivity and puts a major dent in workplace culture.

With that being said, take a minute to reflect on your attitude at work. Could it use some adjusting?

Distracting Your Co-Workers While On The Job 


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Let's be real—everyone needs a little break at work. It's good to take some time to get away from your desk, whether it's a five-minute walk around the office or a quick trip to the vending machine. However, constantly being distracted at work can lead to major problems that impact productivity.

A source of these distractions can come from co-workers.

Think about it. Is there a co-worker who is always talking, even when you're trying to work? Or is there a co-worker who blasts loud music at their desk throughout the workday?

These distractions may not be intentional, but they can cause other people to lose focus at work.

If you have distracting habits at work, think about how you can curb them. You'll be surprised by what it does for your office's productivity.

Taking Credit For Your Co-Worker's Work


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Working with a team at work has great benefits. You're able to collaborate with people and come up with ideas you may not have thought of on your own. That being said, giving credit to your co-workers for their contributions to the workplace is essential for maintaining good relationships with them.

If you're collaborating with a co-worker on a project and you want to expand on one of their ideas, be sure to give them credit where credit is due.

If you take all the glory and don't mention their contribution, it will reflect poorly on you.

Not Pulling Your Weight In The Office


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When you go to work, it's expected that you show up and actually do work. However, there are some people who do a lot of showing up...but not a lot of work.

When someone doesn't do their job, they force their co-workers to pick up the slack. That combined with the workload they already have could cause some MAJOR frustration in the office.

Make sure you're doing your job when you're at work. It can be so easy to get distracted, but you have to stay on track and do what needs to get done. Doing your share of the work will give you a lot of satisfaction and your co-workers will appreciate your contributions.

Immediately Shooting Down Co-Workers' Ideas


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Your co-workers will have ideas they want to share with the team from time to time. You may not like these ideas and, as a result, you may shut them down before the team even discusses them.

There are multiple reasons why this is a bad habit in the workplace. For starters, it could give the impression that you're not open to hearing new ideas. It could also give the impression that you don't care about your team's opinions.

So, before you shoot down a co-worker's idea, take a moment to really think about it and have a discussion with them about it instead of immediately expressing your distaste for it.

Bringing Personal Issues Into The Workplace 


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It's important to have a good work-life balance. However, bringing too much of your personal life into the workplace can cause some rifts in the office.

You may have co-workers you can talk to about your personal life. But you may also have co-workers who wish to maintain a strictly professional relationship with you.

If you vent about your personal life at work, you risk compromising your relationships with your co-workers.

As a worker, you are a business-of-one, which means you want to market yourself the best you can. Bringing a lot of your personal baggage into the workplace is not a good thing, and will make it harder to market yourself as an employee and co-worker.

Stinking Up The Whole Office With Your Lunch


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You know exactly what I'm talking about here.

There are certain rules of office etiquette that go unspoken. One of those rules is not to stink up the entire office with your food. Unfortunately, not everyone follows this rule.

There are some people who have no problem heating up their leftover fish at lunchtime. It may be in the microwave for only two minutes, but its impact lasts much longer.

Stinking up the office with your lunch is distracting.

Seriously, it's an issue if the only thing your co-workers can focus on is how your lunch smells.

Being Passive Aggressive In The Office


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A workplace culture should be built around mutual respect and trust among co-workers.

Once in a while, you may disagree with your colleagues, and that's okay. Disagreements happen, but how you handle it says more about you than the disagreement itself.

If you're passive aggressive toward your co-workers, it will cause some tension in the office.

Being passive aggressive means you aren't being direct with your co-workers about your issues with them. If you aren't direct with them, then how are you going to work past the issue you're having?

Passive aggressiveness will take its toll on the workplace if it isn't nipped in the bud. The best way to curb this is to be direct with your colleagues and have a professional discussion about the issue at hand.

Constantly Showing Up Late To Work


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Everyone is late to work once in a while. However, it's an issue if you're constantly late to work.

Showing up on time is a sign of respect in the office. It shows that you care about your work and getting in on time to get your work done.

If you're always showing up late, it shows that you don't respect the work you do. Also, running late can impact your co-workers. If they need your input on a project, but you're running late, it makes them crunched for time. That can lead to a stressful work environment.

Showing up to work on time reflects on you as a worker. So, show up on time and be ready to put your best foot forward.

Not every co-worker will be your friend, but it's always important to respect others in the workplace. If you're guilty of any of the habits mentioned above, try your best to be a better colleague today. Your co-workers (and career) will thank you.

Need more help with your career and professional etiquette?

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This article was originally published at an earlier date.

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If You Do These 10 Things, You’re …

Executive Spotlight: How To Effectively Resolve Conflict At Work



Conflict is an inevitable part of any workplace. Whether it stems from differences in personalities, varying work styles, or competing interests, the ability to effectively resolve conflicts is a critical skill for maintaining a harmonious and productive work environment. What can managers and team members do to effectively resolve workplace conflicts and foster a culture of open communication and cooperation?

We recently asked our leading executives for their best tips on how to resolve conflict at work.

Here are their responses...

Melodie Turk, Learning Experience Executive


Here are a few of my tips for successful resolution:

  • Don’t wait to deal with conflict. Waiting creates the opportunity for passive-aggressive behavior (on both sides). It also creates the opportunity for the conflict to increase in its negative impact.
  • Reflect. Getting clarity with yourself on what you understand the conflict to be, the questions you may have for the other party, and the solutions that may help resolve the conflict will help ground the emotional side and prepare you for a resolution conversation.
  • Deal directly. Talk with the person or persons you are having conflict with. Talking with a colleague or supervisor may seem easier but can produce faulty interpretation and miscommunication. It also is an easy path to gossipy behavior.
  • Be accountable. Once you hopefully resolve the conflict with another party, give yourself reminders, acknowledge new behavior publicly, record yourself—do whatever it is that you need to do to show the other party that you are taking the resolution seriously.
Melodie Turk is a learning experience executive with a unique background in the learning and development arena as well as change management. She is passionate about bringing change to the workplace—change that is meaningful and change that will last.

John Schembari, Senior Education Academic And Operations Executive


Woman tries to resolve a conflict at work

In line with what Melodie is saying, communication is key in resolving conflict. Communication can come in many forms.

Did we first align our individual goals with an organization's through the development of a strategic vision? Do we need to reground ourselves around/remind ourselves of our common goals?

Do we have established norms of communication? Have we as a team considered how we will address conflict before it even happens?

Having formal organizational processes for discussing conflict can also be helpful in ensuring that we focus our disagreements on policy implementation rather than on people themselves.

John Schembari is a current K-12 teacher/school leader academic improvement coach and former school building and district administrator. He loves to draw, travel, swing dance, and read nonfiction.

Ana Smith, Leadership Development & Learning Strategist


Woman talks to a coworker to resolve a conflict

Resolving conflicts at work is crucial for maintaining a healthy and productive work environment. Here's a systematic approach to managing and resolving conflicts:

1. Acknowledge the Conflict:

Recognizing there's an issue is the first step. Ignoring or avoiding conflicts can exacerbate the situation.

2. Open Communication:

  • Initiate dialogue: Set up a meeting with the parties involved to discuss the issue.
  • Active listening: Ensure that each party feels heard. Listen without interrupting and ask open-ended questions to understand the core of the issue.

3. Identify the Root Cause:

Often the visible conflict is a symptom of a deeper issue. It could be related to:

  • Unmet needs
  • Differences in values or perceptions
  • Miscommunication or misunderstandings
  • External work pressures or stress

4. Stay Neutral and Objective:

If you're mediating the conflict, it's essential to remain neutral. Do not take sides, and avoid making judgments based on personalities or past incidents.

5. Focus on Interests, Not Positions:

  • Positions are what a person says they want.
  • Interests are the underlying needs, desires, and fears.
  • Focusing on interests can lead to more collaborative and creative solutions.

6. Generate Solutions:

Encourage the involved parties to suggest ways to solve the conflict. Brainstorming can often lead to a mutually acceptable solution.

7. Negotiate a Compromise:

It's rare that one side will get everything they want. Aim for a solution that addresses the most crucial concerns of all parties.

8. Document Agreements:

Once a resolution is reached, document the agreement. This serves as a reference and ensures accountability.

9. Follow Up:

Set a date to review how things are going after the resolution. It ensures the agreed-upon changes are being implemented and provides an opportunity to address new concerns.

10. Seek External Help:

If internal efforts fail, consider mediation or conflict resolution specialists. Sometimes, an external perspective can provide new insights or methods of resolution.

11. Establish Clear Boundaries and Expectations:

Ensure that job roles, responsibilities, and expectations are clear to prevent future conflicts.

12. Provide Training:

Offer conflict resolution training for employees and managers. This equips them with tools and techniques to manage and prevent conflicts proactively.

13. Promote a Positive Culture:

Foster a work environment based on respect, open communication, and collaboration. Regular team-building exercises can enhance team cohesion and reduce conflicts.

14. Personal Reflection:

If you're directly involved in the conflict, reflect on your own actions and behaviors. Self-awareness can help in recognizing and addressing personal triggers or biases.

15. Know When to Escalate:

Some conflicts may require intervention from higher-ups or HR. Recognize when an issue is beyond your capacity to resolve and escalate appropriately.

Remember, conflicts are a natural part of any workplace. The key lies in addressing them constructively and ensuring they lead to growth and understanding, rather than persistent issues or negative environments.

Ana Smith helps people & organizations achieve their full talent potential by developing and co-creating people strategies and customized solutions, and turning them into impactful outcomes and collaborative relationships, using coaching as the "red thread."

Michael Willis, Sports Business Operations Executive


Woman yells at a coworker without trying to resolve the conflict

In the dynamic workplace environment, conflicts can arise from time to time. However, leaders must approach this topic with an optimistic and open mindset. There’s no one-size-fits-all here. Each conflict resolution must be met on a case-by-case basis. The first step in any solution is to identify the conflict.

1. Listen Actively:

  • Encourage open communication within your organization.
  • Create an environment where employees feel comfortable raising concerns.
  • Pay attention to what employees say and actively listen to their perspectives.

2. Review Complaints and Feedback:

  • Regularly review feedback channels such as suggestion boxes, surveys, or anonymous reporting systems.
  • Look for recurring themes or patterns in the complaints and feedback.

3. Meet with Key Stakeholders:

  • Schedule one-on-one meetings or group discussions with employees involved in or affected by the conflict.
  • Ask open-ended questions to understand their viewpoints, concerns, and emotions related to the conflict.

4. Communication Conflicts:

Conflicts can arise when team members misinterpret messages or fail to communicate effectively. Optimistically, these conflicts can encourage improved communication skills, better understanding among colleagues, and the development of more robust relationships.

5. Task Conflicts:

Disagreements about how tasks should be completed or allocating responsibilities can occur. Such conflicts can lead to creative problem-solving, innovative task approaches, and a stronger sense of teamwork as individuals work together to find solutions.

6. Personality Conflicts:

Differences in personalities, working styles, or values can lead to tensions. When handled constructively, these conflicts can foster diversity of thought and perspective, resulting in more well-rounded decision-making and innovative problem-solving.

7. Resource Conflicts:

Disputes over resource allocation, such as budget or equipment, can arise. These conflicts can prompt organizations to reassess their resource management strategies, potentially leading to more efficient and equitable allocation of resources.

8. Leadership Conflicts:

Conflicts related to leadership decisions or management styles can allow leaders to engage in open dialogue with their teams. This can lead to improved leadership practices and a more engaged and motivated workforce.

By following these steps, you'll understand the conflict's nature, causes, and context comprehensively. This information will be a solid foundation for developing strategies to resolve conflict effectively and create a more harmonious workplace environment. Remember that open and empathetic communication is critical to resolving disputes successfully.

Michael Willis has 18+ years of experience working with accounting & sports organizations and has managed P&Ls of $10M - $125M+ with budgets of $3M-$50M+. He worked for the NFL for 22 1/2 years, mainly with the game officials working on the financial/accounting side of the business.

Lynn Holland, GTM & Rev Gen Consultant


Man listens to his coworker during a meeting and tries to resolve a conflict

Conflict in the workplace is the worst! Despite wearing a team player’s jersey, we can find ourselves experiencing sleepless nights, dreading Monday mornings, and feeling exhausted by stress, anxiety, and emotional turmoil due to an office disagreement that we didn’t go looking for.

Rather than letting it linger, drawing in co-workers to take sides, or blowing it up with management, I’ve found four steps to be helpful to proactively pursue and achieve a resolution:

  1. Acknowledge that you are in a disagreement or conflict in your workplace.
  2. Pursue a conversation with the person who disagrees, stepping back from your position and asking for them to share their viewpoint on the process or project in question while genuinely listening with an open mind to where they are coming from.
  3. Recognize that you want what’s best for the organization and assume they do as well.
  4. Ask yourself how you can put their ideas and your ideas together and present them for execution to get an even better result.

Following these steps can help resolve the disagreement without drama, make the co-worker feel heard, and achieve a better outcome that is in the best interest of the company.

Lynn Holland is a business development, enterprise sales, and marketing executive with 18+ years of experience, the last five years in technology, developing, taking to market, and selling directly and through partnerships, B2B technology solutions, technical products, and services for companies up to $5 billion.

Lisa Perry, Global Marketing Executive


Woman listens to a horrible coworker without trying to resolve the conflict

I recently worked at a start-up where an individual was so upset with a colleague and felt justified to let them know by screaming at them in the hallway, where everyone could hear until they stormed out of the building. This incident taught me several valuable lessons about conflict resolution in the workplace.

Stay Calm: In the midst of conflict, maintaining composure is vital. By staying calm and removing emotion, you can take an objective step back to evaluate the situation effectively and find constructive solutions. Most importantly, it will make the people around you feel safe, secure, and confident in your leadership.

Be a Great Listener: Why is this so important? Eighty-six percent of employees and executives cite workplace failures for ineffective collaboration and communication. Listening is critical for conflict resolution because people want to be heard. Let them talk and allow them to express their frustrations. Understanding their perspective is essential. Here are several questions to help you seek to understand the driving motivations behind the issues, whether you are directly involved in the conflict or not:

  • Can you tell me more about your perspective?
  • What would you like to see happen, and what does success look like for you?
  • What steps are necessary to move forward, and how can we achieve them?
  • Consider your involvement in the conflict and how you can improve the relationships and communications through changes in your actions.

Foster Collaboration: Promote a collaborative problem-solving approach to demonstrate that you have their best interest at heart. Once the underlying issues have been identified, bring everyone together to brainstorm the best path forward. This approach encourages collective ownership, enhancing the likelihood of successful solutions.

By staying calm, actively listening, and fostering collaboration, organizations can transform conflicts into opportunities for growth, creating a harmonious and productive work environment for all. If you found this helpful, I invite you to explore my book How to Develop a Brand Strategy and insightful brand marketing articles.

Lisa Perry helps companies drive revenue by using consumer trends, insights, and data analytics to innovate their approach to marketing.

How do you effectively resolve conflict at work? Join the conversation inside Work It Daily's Executive Program.

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5 Email Phrases To Avoid Using At Work



We've all received an email that rubbed us the wrong way. This may not have been intentional, but it still happened.

Email is an essential part of the modern workplace, but it can be a tough way to communicate. You're not talking to someone face-to-face, which means they can't read your body language or hear your tone. This can lead to a lot of misinterpretation.

What you're trying to say in an email isn't always received in that way. Certain phrases that you use to mean one thing could mean a totally different thing to your recipient and, as a result, your message could be lost in translation.

To avoid any misinterpretation, make sure you eliminate these phrases in your work emails...

"Per My Last Email" 


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Do yourself a favor and erase this phrase from your email vocabulary.

While you may use it to reference something in your last email, it comes off as SUPER passive-aggressive. You're essentially saying, "Hey, I addressed this in my last email, and you should have looked at it before emailing me a second time." That's not leaving a good impression on anyone.

There are MUCH better ways of getting your point across without coming off as passive-aggressive. For starters, you could simply state your point again, instead of saying "per my last email." That way, you address the situation directly and your message doesn't come off the wrong way.

"Please Advise"


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Now, some people may not see this phrase as negative...but hear us out.

Using this phrase (especially at the end of an email) can give your email the wrong tone. It could come off as a challenge rather than a request. It could also come off as passive-aggressive in the wrong context.

For example, if you're elaborating on an issue and put "please advise" at the end, you could come off as saying, "Here's what I'm doing to try and fix the issue; however, I can tell you don't agree with it, so tell me your opinion on what I should do." That's not a good tone to set with anyone.

Grammarly offers some great alternatives to this phrase. See if you can use one of those in an email instead of "please advise." However, if you must use it, be sure to set it up properly and set the right tone.

"To Reiterate" 


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This phrase is simply unnecessary and can come off as a bit rude, especially if you put it in the first email to someone.

Think about it. If you're typing "to reiterate" in an email, it's because you assume the recipient didn't understand your message the first time. When you use this phrase, you're basically saying, "I know you didn't understand this, so here it is AGAIN."

This phrase can rub people the wrong way, especially if you use it in the first email to someone. Give them the chance to read your email before assuming they won't get the point. If they have questions, they'll send a follow-up email. THAT'S your chance to (nicely and professionally) explain your point again.

"Prompt Reply"


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Look, we get it. You're a busy person, and sometimes you need a fast reply.

However, there are other ways to get a fast reply from someone without saying "prompt reply" in your email. How would you feel if you got an email from someone saying, "I look forward to your prompt reply"? You would feel like you're on the spot, right? It also implies that your matter should take priority over your recipient's other matters (and that's not always the case).

At the end of the day, this phrase can rub people the wrong way. If you need a fast reply from someone, try giving them a call or sending them a message on your company's instant messaging system instead of emailing them. Chances are, they'll get back to you faster since your message isn't stacked in their inbox.

"Just Checking In"


via GIPHY

LOTS of people use this phrase at work. People tend to think this is a lighthearted way to check in on things.

However, using this phrase when following up at work can do more damage than you think. When you use it, you're basically saying, "Hey, I noticed you haven't done your part yet." You're checking in on them in a (seemingly) nonchalant way, but trust us, the recipient of your email will see through it. It could really rub them the wrong way, especially since you aren't being direct about what you want in your email.

There are plenty of other ways to follow up via email without using the phrase "just checking in," so please, use one of them next time you're looking for a status update.

At the end of the day, it's important you set the right tone in your work emails. Using the right words in the right context can save you from coming off the wrong way. Having a clear and direct message in emails is crucial for workplace communications, and by eliminating these phrases from your email arsenal, you'll be a better communicator.

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What Are Non-Verbal Communication Skills?



When we think of communication skills, most of us just think about written and verbal skills. For verbal communication, there is more than just talking and active listening. There is a third component—non-verbal communication skills. These are the ways you convey your message excluding words. What does that mean? Non-verbal communication includes things such as facial expressions, hand gestures, posture, and even how you’re dressed.

Non-verbal communication skills can provide clarity and depth to the message or allow one to better express a specific feeling (such as happiness, empathy, or concern). This is important and can help you make your message more compelling or persuasive, which in turn can make you more credible and trustworthy. This applies to “reading” your audience too.

If you’re a salesperson, understanding the body language of your client can help you tailor the conversation and approach toward your desired outcome. Or if you are talking with someone with a different culture, make sure you’re culturally sensitive. There may be non-verbal cues such as handshakes, bowing, or eye contact that may be inappropriate and possibly disrespectful. You don’t want to inadvertently make a social blunder or faux pas.

How Important Are Your Non-Verbal Communication Skills?


Communication graph

And how important are non-verbal communication skills? Did you know that non-verbal communication accounts for ~93% of a conversation? Yes, that means only ~7% of the communication is the actual words.

How effective is your ~93% of the conversation? Do you feel that people frequently misinterpret or misunderstand you, or seem confused? Or do they struggle relating to your non-verbal cues? And if your conversation is virtual (such as a large Zoom meeting) then you’ll need to pay extra attention to the non-verbal cues. For example, are some people constantly looking away, having their arms crossed, or fidgeting in their seats?

Improving Your Non-Verbal Communication Skills


Types of body language, non-verbal communication

If you have a big presentation or job interview coming up, you want to ensure you convey confidence and professionalism. After all, Will Rogers said, “You never get a second chance to make a first impression.”

Improving your non-verbal communication skills can enhance your ability to convey messages effectively. It starts with self-awareness, and intentionally doing things such as the following:

  1. Display appropriate facial expressions – Use your face to express happiness, empathy, or concern.
  2. Tone and pitch of your voice – Be aware of the cadence of your speech and have a steady tone but not monotone.
  3. Practice active listening – You can show that you are engaged and listening by nodding and maintaining eye contact.
  4. Record yourself speaking – Practice and make recordings to see and hear yourself. The more you practice, the more comfortable you will become.
  5. Be aware of cultural differences – Adjust your non-verbal gestures to be culturally sensitive when communicating with someone with a different culture. For example, the "OK" gesture (made by forming a circle with the thumb and forefinger) is widely recognized as positive in many Western cultures but may have an offensive connotation in other cultures.

Having strong non-verbal communication skills is important in both your personal and work life. Whether you are interviewing for a role, meeting with a new client, or collaborating with Marketing on a new service, it’s critical to be able to express and exchange information. Remember that non-verbal communication accounts for ~93% of a conversation.

For more information on the importance of strong non-verbal communication skills, follow me on LinkedIn!

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What Are Non-Verbal Communication Skills?



Balancing the demands of a career while nurturing a family is a juggling act that countless parents face every day. The modern world presents working parents with a unique set of challenges, from managing time efficiently to maintaining a healthy work-life balance. What can busy working parents do to excel both professionally and personally? How can they effectively balance work and family?

We recently asked our leading executives for their best tips for working parents.

Here are their responses...

Ana Smith, Leadership Development & Learning Strategist


Working parents in the digital age face unique challenges, but also have a plethora of opportunities and tools at their disposal. Here are some of the best tips for navigating this landscape:

1. Embrace Technology

  • Use digital tools for organization and productivity, such as digital calendars, to-do lists, or apps specifically designed for families like Cozi or Trello.
  • Engage in virtual telehealth appointments, parent-teacher conferences, or tutoring to save travel time.

2. Set Boundaries

  • Designate a specific workspace in your home. When you're in this space, your family knows you're "at work."
  • Set specific "digital-free" times to fully engage with your family, devoid of work emails or distractions.

3. Educate Yourself and Your Kids About Digital Safety

  • Discuss online privacy, cyberbullying, and the importance of strong, unique passwords.
  • Use parental controls when necessary, but also teach your children about responsible internet usage.

4. Prioritize Quality Time

  • Even if you're using technology together, such as watching a movie or playing an online game, ensure you’re engaging in ways that foster closeness.
  • Set aside tech-free zones or times in the home to ensure uninterrupted family moments.

5. Promote a Healthy Tech-Life Balance for Children

  • Limit screen time and encourage physical activities, hobbies, and reading.
  • Use tech as an educational tool, not just entertainment.

6. Stay Connected

  • With the convenience of video calls, working parents can remain connected with their children even when they're away. A quick midday call can work wonders.
  • Use technology to stay involved in your child's school life, such as accessing online grade portals or school communication apps.

7. Self-Care and Mental Health

  • Utilize digital platforms for self-care and mental health, such as meditation apps, online therapy, or digital fitness classes.
  • Recognize when you need a digital detox, and take short breaks away from screens.

8. Continuous Learning

  • Digital landscapes are constantly evolving. Dedicate some time to learn about new tools, apps, or platforms that can make your life easier as a working parent.

9. Outsource When Needed

  • Consider using digital services like grocery deliveries, virtual assistants, or online tutoring to help manage your time more effectively.

10. Maintain an Open Dialogue

  • As children grow, their relationship with technology will change. Keep the lines of communication open and encourage them to share their online experiences, concerns, and discoveries with you.

11. Lead by Example

  • Children often mimic the behavior of their parents. Model good digital habits and a healthy relationship with technology.

The digital age certainly presents challenges for working parents, but by leveraging the opportunities it offers and setting boundaries, you can promote a balanced and fulfilling family life.

Ana Smith helps people & organizations achieve their full talent potential by developing and co-creating people strategies and customized solutions, and turning them into impactful outcomes and collaborative relationships, using coaching as the "red thread."

Michael Willis, Sports Business Operations Executive


Dad holds his baby while working from home

The NFL has always been committed to fostering a workplace that encourages work-life balance and supports the unique challenges faced by working parents. Here are some compassionate suggestions for navigating the demands of our dynamic industry while ensuring a healthy family life:

1. Flexible Scheduling: Encourage managers to embrace flexible work arrangements that allow parents to adjust their schedules when needed. This can significantly assist with managing family responsibilities and job commitments.

2. Parental Leave Policies: Ensure our policies are comprehensive and accommodating. Offering ample time off for new parents is vital in helping them transition into their new roles.

3. Remote Work Options: Consider allowing parents to work remotely, at least part of the time, as it can provide the flexibility they need to effectively balance their family and professional lives.

4. Childcare Support: Explore partnerships with local childcare providers to offer discounts or on-site daycare options. This can ease the burden on working parents and provide peace of mind.

5. Mentorship and Networking: Facilitate mentorship programs and networking opportunities for working parents within the organization. Connecting with colleagues who have faced similar challenges can be invaluable.

6. Employee Resource Groups: Promote and support employee resource groups (ERGs) focused on working parents. These groups can provide a sense of community and a platform to discuss shared experiences and solutions.

7. Wellness Initiatives: Emphasize the importance of mental and physical well-being by offering wellness programs, stress-management resources, and counseling services for parents dealing with the juggling act.

8. Clear Communication: Encourage open and transparent communication between employees and supervisors. This helps in setting realistic expectations and finding mutually beneficial solutions.

9. Professional Development: Ensure that career growth and development opportunities are accessible to all employees, regardless of their parental status. This encourages retention and motivation.

10. Recognition and Appreciation: Recognize working parents' hard work and dedication within the organization. Simple gestures of appreciation can go a long way in boosting morale.

Incorporating these strategies into our workplace culture demonstrates our commitment to supporting working parents and contributes to a more inclusive, empathetic, and motivated workforce. Together, we can create an environment where all employees, including working parents, can thrive in the fast-paced sports business industry.

Michael Willis has 18+ years of experience working with accounting & sports organizations and has managed P&Ls of $10M - $125M+ with budgets of $3M-$50M+. He worked for the NFL for 22 1/2 years, mainly with the game officials working on the financial/accounting side of the business.

Lisa Perry, Global Marketing Executive


Working mom helps her child with homework while working remotely

As a mother of two girls and a brand marketing executive, I know the intricacies of balancing work and family and the numerous challenges it brings. “Balance” often felt like an elusive concept as I constantly made sacrifices, for work, family time, or personal well-being. I’ve been through the extremes—working relentlessly, traveling extensively, and grappling with the guilt of being away from my children to declining work commitments to ensure I’m present for girls’ milestones and bedtime routines. Achieving harmonious work-life balance was a perpetual battle.

If you are a working parent, here are some tips that I’ve used that can help you make the balancing act a little easier:

  • Prioritize Family: Spend quality time with your family to strengthen bonds and nurture happy, healthy children. Make family time a non-negotiable priority.
  • Self-Care: As women, we often overlook self-care and end up stretched thin. Whether it’s a leisurely lunch with a friend, a spa day, regular exercise, or simply getting ample rest, taking care of yourself is crucial for mental well-being and resilience.
  • Delegate Family Responsibilities: Consider delegating tasks if you’ve shouldered most household chores as a working mom. It’s okay if things aren’t done your way; what matters is the quality time you gain with your family.
  • Set Boundaries: Learn to say no to unrealistic work expectations and establish clear boundaries. This not only helps you focus but also opens doors to new possibilities.
  • Open Communication: Maintain open communication with your boss and colleagues about your family responsibilities. A supportive work environment can make a significant difference in managing work and family life.
  • Time Management: Effectively managing your family’s time by creating synchronized schedules that balance work, family, and personalized activities. Coordination and alignment are key.
  • Flexible Work Arrangements: Explore flexible work options like remote work or adjusted hours, if your job permits. These alternatives empower parents to meet their needs within a traditional 9-5 workweek.

Finding the right balance between work and family life is an ongoing journey. Adjustments are okay as your family’s needs and work responsibilities change. If you’re eager to delve deeper into effective strategies, I invite you to explore my book How to Develop a Brand Strategy. Within its pages, you’ll discover a comprehensive step-by-step guide to crafting a robust brand strategy that aligns seamlessly with your business objectives.

Remember, you’re not alone! With the right strategies and mindset, you can navigate the challenges of being a working parent while fostering a fulfilling life for yourself and your family.

Lisa Perry helps companies drive revenue by using consumer trends, insights, and data analytics to innovate their approach to marketing.

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Executive Spotlight: How To Effectively Resolve Conflict At Work



Ever wonder what a potential boss wants to hear in an interview? What exactly can you say that will increase your chances of receiving a job offer?

I recently heard some great advice that lined up with my previous experience as a human resources manager, and so I thought I would share this great advice with you! Here are five things to communicate during an interview that will convince the employer you're a great hire...

1. You Will Never Have To Tell Me What To Do Twice


Every employer wants to know they can give you instructions once and you'll get the job done. I guarantee you that no employer wants to micromanage or ask an employee more than once to do something—no matter what it is.

2. I Will Complete The Job/Assignment You Give Me With Excellence


Woman answers a hard interview question

The employer wants to hear that, no matter what, you are going to make it happen—that you're going to get the job done and do it to the best of your ability.

3. I Am An Agreeable Person


Interviewer ask job candidate if they are a team player

The employer wants to know that no matter what situation you are put in, you're going to be a team player—and that you're not going to create confusion, conflict, problems, or challenge their authority.

4. I Am Easy To Correct And Instruct; I Am Teachable


Man answers an interview question

If there is something that's not getting done, or if you're not doing it correctly, the employer wants to know that they can approach you to discuss the situation and that you're not going to fly off the handle or think you're superior.

5. I Am A Loyal Employee


Job candidate conveys he's a loyal employee in an interview

I will not talk poorly about you. I will do everything I can to promote you and help promote this business. While I am working for you, I will always be the best employee—whether for one year or 10 years. And, should I leave, I will be rehireable, and I will leave in an amicable and responsible manner.

Prospective employers nowadays understand that asking employees to make a commitment to stay for 10, or even 25 years, just isn't realistic. Loyalty isn't about longevity. It's about being a committed and responsible employee while you're with that company.

These five points are essentially what every employer wants to hear from a potential employee. Of course, this isn't an end-all, be-all of an interview. But if you can communicate these very important points to a prospective employer during an interview, you will stand out among the other job candidates, and it will help the interviewer believe that you would be an asset to the organization.

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Are Strong Verbal Communication Skills Important?



Effective verbal communication can help to ensure that everyone is on the same page and avoid misunderstandings. Misunderstandings can arise when verbal communication is unclear which can lead to confusion and even conflict. According to Liz Papadopoulos, “Effective communication requires more than an exchange of information. When done right, communication fosters understanding, strengthens relationships, improves, and builds trust.”

Does your team have new team members? If so, help them build camaraderie so that they can respect, trust, and care for each other. A key attribute is for them to be able to communicate together.

For example, when having team meetings, make sure everyone has an opportunity to speak and be heard. Each team member should feel safe to be authentic and express their opinion to the group. After all, each team member is valuable and brings something different to the table. And don’t forget that cultural differences can impact verbal communication styles.

Verbal Communication Components


People talking, communication concept

One part of verbal communication is speaking skills. You need clarity to speak clearly and concisely to effectively communicate. Your tone, which includes volume and inflection, can also impact how your message is received. If your voice is loud and carries, are you cognizant that you may be perceived as intimidating?

Another component is listening skills. When someone is speaking to you, pay attention to and listen to understand what the speaker is saying. When you actively listen, you’ll be able to understand and appropriately respond as well as ask clarifying questions. How would it make you feel if someone didn’t completely listen to you and jumped to their own conclusions? According to Stephen Covey, “The biggest communication problem is we do not listen to understand. We listen to reply.”

Both speaking and listening are important. For example, at a job interview, the organization is interviewing you about several elements including your skills, accomplishments, and fit into the organization. At the same time, you’re interviewing the company to find out about their company culture, growth opportunities, and whether the role is a good fit for you.

Ways To Improve Your Verbal Communication Skills


Verbal communication, oral communication concept

How good do you think your verbal communication skills are? Do you struggle to verbalize your ideas and thoughts clearly? Do others fairly often misunderstand or misinterpret what you’re saying? Or are you uncomfortable speaking in front of people and avoid public speaking at all costs? If so, you may benefit from improving your verbal communication skills.

There are several ways to improve your verbal communication skills including:

  1. Record yourself – make a recording to hear how you speak. Rapidly? Monotone? Or how often do you pause thinking about what to say next and say filler words like "um," "uh," or "you know"? It starts with being aware.
  2. Practice speaking – take opportunities to practice speaking at meetings, or even lead presentations. Practice, practice, practice. The more you practice, the more comfortable you will become.
  3. Join a public speaking group like Toastmasters International. There is a network of (in person, online, and hybrid) clubs worldwide that can help you improve your public speaking skills.
  4. Solicit feedback – seek out feedback from others. If you’re making your first presentation at a seminar, practice with a colleague.

Having strong verbal communication skills is important in both your personal and work life. Whether you are meeting and building a new relationship, interviewing for a role, resolving a customer service call, or collaborating with Marketing on a new service, it’s critical to be able to express and exchange information.

For more information on the importance of strong verbal communication skills, follow me on LinkedIn!

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Are Strong Verbal Communication Skills Important?



Written communication skills are very important because they’re a fundamental component of effective communication both professionally and personally. Written communication is critical to facilitate understanding and can have a far-reaching impact especially when those writings are shared.

How good do you think your written communication skills are? Do you consider yourself to be a fairly good writer, but can always use a refresher to pick up a couple of new points? For example, did you know that punctuation and grammar conventions can change and evolve over time?

Or are you at the other end of the spectrum (or somewhere in the middle) and sometimes struggle to express yourself clearly in writing? Do others fairly often misunderstand or misinterpret what you’ve written? If so, or if you avoid writing tasks, you may benefit from improving your writing skills.

There are several ways to improve your writing skills, and a few ways are:

1. Utilize tools and reference resources – there are numerous online tools to help supplement and improve your writing such as Grammarly, which checks for grammar, punctuation, spelling, and style errors. Also, books—I especially like The Elements of Style by William Strunk, Jr. and E.B. White!

2. Take a writing class (in person or online) – these types of courses can provide structured instructions on various writing techniques. Your organization’s training team may offer courses. Other options are schools and online platforms like LinkedIn Learning. Depending on the type of writing you want to improve, find a class that aligns with and will meet your needs.

3. Practice writing – set aside time to just write like journaling or creating content. Re-read it aloud to make sure it’s clear and well-organized. Like other things, the more you practice writing, the better you will become.

4. Solicit feedback – seek out feedback from others. For example, if you have an important report to send to your boss, ask a colleague to read it first.

Know Your Audience


Audience, business/written communication concept

There are certain skills that you need to communicate effectively and express your ideas in a clear and concise manner. Organize the information so that it’s logical and easy to follow using proper spelling, grammar, and punctuation.

One of the most important aspects is to know your audience. Are you writing to a friend, customer, colleague, or your boss?

You may have different levels of formality depending on your audience, from an informal writing style if you’re writing in a personal or casual tone (like an email or blog) compared to a formal writing style where a professional tone is used (like an audit report).

There are different writing styles that may be used for specific types of audiences. For example, in advertising/marketing a persuasive writing style may be used to persuade the reader to take a specific action. Or a technical writing style may be used if the content is complex or requires technical terminology or knowledge. Be mindful when using technical jargon or industry-specific acronyms.

Whether you’re creating an email, marketing campaign, user manual, or status report, it can lend itself to different writing styles.

Understanding Your Audience


Braille alphabet, written communication concept

You may need to customize your message for specific audiences such as the visually impaired. Or maybe you have a more global reach and need different keyboard layouts to switch between different foreign languages. When you understand who your audience is and can take their needs and perspectives into account, your message will more likely be received effectively.

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How Important Are Good Written Communication Skills?



Do you have friends at work? You don't have to be friends with everyone you work with, but making meaningful connections in the workplace improves collaboration, productivity, and job satisfaction. Also, your work environment becomes more positive and supportive when you have friends in the workplace. If you're starting a new job or simply haven't made any friends at work yet, what can you do to connect with others and make a friend or two?

We recently asked our leading executives for their best tips on how to make friends at work.

Here are their responses...

Ana Smith, Leadership Development & Learning Strategist


Making friends at work, especially in a hybrid work environment, requires a combination of social skills, communication, and genuine interest in others. Here are some expert tips to help you build strong friendships with your colleagues in a hybrid world:

  1. Participate in Social Activities: Engage in both virtual and in-person social activities organized by your company or colleagues. These can include team-building events, online coffee breaks, virtual happy hours, or in-person outings. Participating in these activities provides opportunities to connect with your coworkers in a relaxed setting.
  2. Active Communication: Make an effort to communicate regularly with your colleagues, both online and offline. Utilize instant messaging platforms, emails, and virtual meetings to stay connected with remote colleagues. In the office, take time to have casual conversations and get to know your coworkers on a personal level.
  3. Express Interest in Others: Show genuine interest in your colleagues' lives, interests, and hobbies. Ask them about their weekend plans, hobbies, or any personal projects they are working on. Active listening and remembering details about their lives can help strengthen your connections.
  4. Be Approachable and Friendly: Create an approachable and friendly demeanor. Smile, use positive body language, and be receptive to conversations with your coworkers. A warm and welcoming attitude can encourage others to approach you and initiate conversations.
  5. Find Common Interests: Discover shared interests with your colleagues. Whether it's a hobby, a favorite TV show, or a sport, having common ground can serve as a great conversation starter and strengthen your bond.
  6. Offer Help and Support: Be supportive of your coworkers and offer help when needed. Collaborating on projects or assisting with challenges can create a sense of camaraderie and mutual respect.
  7. Organize Informal Gatherings: Take the initiative to organize informal gatherings, whether it's a virtual game night, a lunch meetup, or a casual walk during breaks. These gatherings can help foster a sense of community among colleagues.
  8. Respect Boundaries: While building friendships, it's essential to be respectful of colleagues' boundaries and professional space. Some individuals may prefer to keep their personal and professional lives separate, so be mindful of their preferences.
  9. Celebrate Milestones and Achievements: Acknowledge your colleagues' milestones and accomplishments. Congratulate them on their successes, both personally and professionally, and celebrate special occasions like birthdays or work anniversaries.
  10. Be Patient and Consistent: Building meaningful friendships takes time, so be patient and consistent in your efforts. Keep nurturing your connections and be willing to invest in maintaining these relationships.

Remember, making friends at work in a hybrid world requires adapting to different communication channels and being proactive in reaching out to both in-person and remote colleagues. By fostering a supportive and inclusive work environment, you can create lasting friendships that enhance your overall work experience.

Ana Smith helps people & organizations achieve their full talent potential by developing and co-creating people strategies and customized solutions, and turning them into impactful outcomes and collaborative relationships, using coaching as the "red thread."

Lisa Perry, Global Marketing Executive


Happy coworkers/friends at work

Having that go-to work buddy you can rely on to vent about your boss or cheer for those big victories—it’s the best thing! Friends at work contribute to job satisfaction, collaboration, productivity, and well-being. According to a Gallup survey, women with a best friend at work are twice as likely to be engaged in what they're doing. Making friends with coworkers is a valuable skill that can enhance your career experience and create a positive work environment. Most importantly, it can make you happy!

Here are a few pointers, whether you're starting a job or wanting to make friends in your current role:

  • Foster Approachability & Positivity: Creating a welcoming and approachable demeanor is the first step to making friends at work. Great your coworkers with a warm smile, engage in small talk that conveys authentic interest, and steer clear of consistent complaints or engaging in office gossip to maintain a positive atmosphere.
  • The Power of Small Gestures: Begin by learning people’s names and incorporating them into conversations to create a positive impact right from the start. Next, invest your time in celebrating important milestones such as birthdays, work anniversaries, and personal achievements to show appreciation for your coworkers.
  • Participation Is Key: Embrace involvement in various activities from team-building initiatives and company-sponsored events to casual social gatherings, as these opportunities offer an excellent avenue for establishing meaningful connections with your coworkers.
  • Shared Interests as a Bonding Foundation: Seek out common areas that resonate with you and your coworkers. Whether it’s shared workplace challenges or mutual hobbies, these share elements can lay the groundwork for nurturing meaningful connections.
  • Extend a Helping Hand: Support your coworkers by lending a hand with projects. This collaboration effort underscores your teamwork capabilities and provides a platform to foster genuine workplace friendship.

Incorporating these strategies into your workplace interactions can enrich your well-being, underscoring the significance of cultivating meaningful friendships at work.

Lisa Perry helps companies build leadership brands, driving loyal customers & delivering profitability. She does this through a process that builds brands consumers love. Her goal is to help companies develop, monetize, and grow their brands.

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Executive Spotlight: How To Make Friends At …