Virtual Medical Secretaries will answer the phones

Our virtual medical assistants will answer the phones just as if they were right there in your office. You can also say goodbye to those after hours or weekends answering services. Making sure patients are connected to the practice directly at all times so nothing slips through the cracks.

Remote medical receptionists can make phone calls

When calls need to be made to patients due to scheduling conflicts or to offer test results, our virtual medical receptionists are happy and able to fulfill those duties.

Virtual receptionist medical appointment management services

It can be challenging to manage the hectic work schedule of any medical facility. Our healthcare-trained virtual medical receptionists at MedVA can take that stress and workload off of your plate and make sure patients get booked efficiently.

Healthcare virtual receptionists can refill patient prescriptions

Our virtual medical assistants are qualified and capable of refilling patient prescriptions or alerting the appropriate staff in your existing workflows to execute refill requests for they can be called into the appropriate local pharmacy.

Medical virtual receptionists manage insurance verification

The headache of handling medical insurance verification for new or existing patients also falls into the wheelhouse of our virtual medical receptionists which can free up in-house staff for other duties.

Remote medical receptionists complete clerical tasks

MedVA’s virtual medical assistants can handle a wide variety of clerical tasks to reduce the workload of your in-person receptionists.